SAP SD
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Job Location:
Monthly Salary:
Posted on:
9 days ago
Vacancies:
1 Vacancy
Job Summary
Standard Skill :
- Timely respond to tickets and support SAP Key users in the area of expertise
- Investigate and resolve tickets (incidents & requests) with high quality
- Monitor related SAP interfaces and solve or address the encountered errors
- Be an expert in SAP Finance business processes and deep knowledge of how the solution works (E2E: Downstream processes: Sales & Distribution)
- Have expert knowledge of how to run LDC SAP Sales & Distribution processes tables and system configurations
- Interact with the user to collect business requirements discover more complex issues explain complex SAP functional & technical rules and present resolution explanation
- Identifies initiates and solves problems using analysis experience and judgment
- Solve complex functional or technical topics perform detailed ITC/NRT testing
- Deep dive and solve problems by addressing the root cause elaborate action plans for continuous improvements of the solution and solving recurrent incidents
- Apply complex SAP customizations (bug fixes & configuration changes) perform extensive testing and maintain solution documentation
- Make proposals and provide information in order to support decision
- making concerning the solution and enhancement
- Deliver enhancements (understand the business need clarify business requirement translate into a documentation and solutions)
- Ensures the execution of Key Performance Indicators (KPIs) in a timely manner
- Manage business relationship to ensure smooth communication
- Share knowledge with the other SAP support team members maintaining all kind of documentation that is useful for teams daily work and expertise
- Support guide and up-skill the more junior team members
Required Skill:
- Strong experience in SAP IT application support and delivery in SAP SD module including incidents resolution & root-cause analysis delivery of change requests via system customizing testing and transports management delivering system enhancements and working with ABAP Developers
- Experience in TM (Transportation Management) is a plus
- Experience in labelling is a plus
- S4 HANA & FIORI experience
- Experience in SAP system integration & interfaces with other systems (iDocs/XML messages)
- Knowledge of the integration points with other SAP modules (ex. SAP FI MM SD & TM)
- Experience working with Service Desk ticketing system (Service Now & JIRA)
