Vice President SRE

Vice President - SRE

Location: Hyderabad India
Employment Type: Full-Time; Salaried
Compensation: Base Salary Bonus Stock Options Medical

About Innovapptive

Innovapptive is an enterprise SaaS company building an AI-powered Connected Worker Platform for industrial organizations. Our platform connects frontline workers back-office systems and assets in real-time to drive safety reliability and operational productivity.

Leading global enterprises including Shell Hess Westlake Chemical Kimberly-Clark Scott Miracle-Gro and Newmont Mining rely on Innovapptive to transform how work gets done across plants and field operations.

Our customers have achieved $50M EBITDA savings at a single enterprise 10 improvement in frontline productivity and 1520% reductions in maintenance costs.

Innovapptive is recognized as a Leader in Frost & Sullivans Frost Radar 2025 - Augmented Connected Worker Platforms with acknowledgments from Gartner and LNS Research and is backed by Vista Equity Partners and Tiger Global Management.

With headquarters in Houston and an engineering center in Hyderabad we have 300 employees across the U.S. India and ANZ and are on a strong trajectory toward $100M ARR.

Why This Role Exists

Innovapptive serves 59 enterprise customers (54 active) across energy manufacturing and utilities. The SRE function is fragmented: 4 SaaSOps engineers manage 45 environments Support operates 24x5 QA has a single automation engineer and there is zero security engineering. As iMaintenance scales to production SRE grows from 14 to 25. This role architects the automation strategy that determines whether we hire 15 or 25.

What You Own

• Entire SRE pillar (24 HC): SaaSOps/Infra Customer Support SAP Ops QE Security Release Mgmt PM CTO Office.
• SaaSOps automation: flatten HC curve as environments grow from 45 to 135. Every 20% improvement saves 23 hires.
• SLI/SLO framework for all products. Error budgets. Incident operating model. 80% auto-detection.
• 24x7 support (from 24x5). Staggered L1 hires automation.
• Security & Compliance from zero: GRC AppSec PenTest infra security. SOC2 readiness.
• Release governance: gates go/no-go criteria 5 coordinated release trains/month.
• MTTR reduction: 30% Q1 50% Q2. RCA standardization.

You Must Have

• 12 years in engineering/SRE/DevOps with 5 years leading SRE or platform ops at scale.
• Experience managing 20 person orgs spanning infrastructure support QA and/or security.
• Deep expertise: Kubernetes AWS (EKS Lambda RDS) IaC (Terraform/Pulumi) CI/CD.
• Proven SLI/SLO frameworks error budgets and incident management built from scratch.
• SaaS multi-tenant experience (namespace isolation per-customer provisioning).
• Understanding of ERP integration patterns (SAP BASIS BTP S/4HANA Maximo).
• Scaling SRE through automation not hiring.

Nice to Have

• React Native mobile app operations and release management.
• SOC 2 / ISO 27001 compliance experience.
• Building security functions from zero.
• Connected workforce / industrial IoT platforms.

You Will Be Measured On

• MTTR 30% improvement Q1. 80% Sev-1/Sev-2 auto-detected.
• SaaSOps: envs/engineer from 11 to 14 via automation.
• 24x7 operational. L1 response SLA met.
• Security: SAST/SCA 100% repos. 95% Crit/High resolved 7/30d.
• Release gate compliance 95%. Change failure rate <5%.
• 100% Sev-1 RCA within 72hr SLA.

Tech Stack & Tools

Cloud: AWS (EKS RDS S3 CloudFront IAM VPC Route53)

Containers: Docker Kubernetes (EKS) Helm

CI/CD: GitLab CI Jenkins

IaC: Terraform Ansible

Monitoring: CloudWatch Grafana Sentry Mixpanel

Databases: MongoDB Redis

Messaging: RabbitMQ

Compliance: Vanta/Drata SonarQube Snyk

Compensation & Growth

Band E2. Reports to CTO. VP/Sr. Director-level role with direct CEO visibility. You present SRE metrics to the CEO weekly.

What We Offer

• Competitive compensation and equity tied to measurable impact on AI accuracy and performance.
• A platform to shape the semantic intelligence layer of a category-defining industrial SaaS company.
• Access to cutting-edge AI data and observability toolchains for continuous learning and innovation.

Innovapptive does not accept and will not review unsolicited resumes from search firms.
Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race color religion or creed alienage or citizenship status political affiliation marital or partnership status age national origin ancestry physical or mental disability medical condition veteran status gender gender identity pregnancy childbirth (or related medical conditions) sex sexual orientation sexual and other reproductive health decisions genetic disorder genetic predisposition carrier status military status familial status or domestic violence victim status and any other basis protected under federal state or local laws.