Head HR

Jaipur - India

Monthly Salary: Not Disclosed

Posted on: 9 days ago

Vacancies: 1 Vacancy

Job Summary

Join Our Award-Winning Team at Dr. B. Lal Clinical Laboratory Pvt. Ltd !

We are delighted to share that Dr. B. Lal Clinical Laboratory Pvt. Ltd. has been recognized among Indias Top 100 Great Mid-Size Workplaces 2025 a proud moment in our journey of excellence. Watch the proud moment here: Award Ceremony

As we continue to scale new heights in diagnostic healthcare we invite passionate professionals to join our team.

Role Clarity : HR Head

Department: People Success

Reporting To: Management / Directors

Location: Corporate Office Jaipur

Role Definition

The Head Human Resources is responsible for driving business performance through people by ensuring effective talent acquisition performance management capability building governance and culture execution across the organization.

This role integrates all HR verticals to ensure that people performance and culture are aligned with business growth and operational excellence.

Key Deliverables

Talent Readiness & Quality Hiring
Performance Management & People Score Improvement
HR Operations Excellence & Compliance Governance
Capability Building & Learning Impact
Employee Engagement & Culture
Succession Planning & Leadership Pipeline
HR Analytics MIS & Strategic Decision Support
HR Cost Control & Workforce Efficiency

Key Responsibilities

Talent Acquisition & Workforce Planning

Define annual and quarterly manpower plan aligned with business growth (zone function channel-wise)
Review sanctioned vs actual manpower and identify hiring gaps proactively
Drive prioritization of critical roles (Pathologists Sales Lab Ops Quality roles)
Ensure role clarity JD standardization and competency alignment before hiring. Conduct weekly hiring review with TA team and HRBPs (pipeline closures delays)
Monitor sourcing mix (job portals referrals institutes mapping) and optimize channels.
Ensure strong candidate experience and employer branding at all touchpoints
Track and improve key metrics: Time to fill; Quality of hire; Cost per hire etc.
Build future talent pipeline through Campus programs (Udaan) and Internships and institute tie-ups.
Review early exit (0-180 days) cases and drive corrective hiring actions

Performance Management & People Score

Design and govern performance management framework (goal setting mid-review final review)
Ensure clarity of KPIs/KRAs across all roles and alignment with business targets.
Drive quarterly People Score review (attrition vacancy engagement learning)
Ensure differentiation - Identify high performers and create growth plans and Identify bottom performers and initiate PIP/exit actions
Monitor completion and quality of performance reviews across organization
Ensure linkage of performance with Rewards & recognition; Variable pay and Career progression
Track performance improvement trends and take corrective actions.

HR Business Partnering & Manager Effectiveness

Define a clear HRBP charter aligned with business units and zones.
Conduct weekly/monthly reviews with HRBPs on Hiring; Attrition; Engagement and Performance issues
Enable managers to conduct effective team reviews; give structured feedback and Handle performance issues
Strengthen grievance handling mechanism - Timely resolution; Documentation and Escalation management
Conduct skip-level interactions to capture ground-level insights.
Drive accountability of managers on Team performance; Retention and Culture adherence
Identify and coach low-performing managers

HR Operations & Compliance Governance

Ensure complete adherence to statutory compliance (PF ESIC Bonus Gratuity etc.)
Oversee payroll processing - Validate inputs and ensure zero error salary disbursement
Ensure 100% accuracy and completeness of employee documentation
Monitor HRMS (Keka) data integrity - Employee master; Reporting structure and Cost center mapping
Review audit readiness (internal and external audits)
Conduct quarterly HR audits and ensure closure of NCs
Monitor HR cost vs budget - Identify deviations and take corrective actions
Ensure effective functioning of WeCare Helpdesk: SLA adherence; Query closure quality and Root cause analysis of repeat issues
Drive SOP governance and standardization across all HR processes

Learning & Capability Building (DBCL GURUKUL)

Define annual learning strategy aligned with business and capability gaps
Ensure execution of Aarambh (Onboarding journey); Utkarsh (Functional capability); Udaan (Future talent); Saarthi (Manager development) and LEAD (Succession pipeline)
Approve learning calendar and ensure adherence
Monitor learning dashboards - Participation; Completion; Feedback and Learning Impact Score
Ensure strong SME ecosystem for internal training delivery
Conduct periodic learning audits to validate on-ground application
Link learning outcomes with Performance improvement and Promotion readiness
Review training effectiveness and redesign programs if required

Employee Engagement & Culture

Define annual engagement strategy aligned with culture goals
Ensure execution of monthly engagement calendar
Review Pulse Survey results and drive action planning
Ensure high participation in engagement initiatives
Drive recognition programs - Monthly; Quarterly and Annual
Strengthen communication channels - Newsletters; HR Connect and Leadership communication
Ensure alignment of leadership behavior with ONE CARE values
Define and implement culture consequences - Positive (recognition growth) and Negative (corrective action escalation)
Conduct culture audits and track improvement

Succession Planning & Leadership Pipeline

Conduct quarterly talent review with leadership
Identify HiPo employees across functions and zones
Create individual development plans (IDPs) for HiPos
Track leadership pipeline (ready now ready soon ready later)
Ensure execution of LEAD program with clear outcomes
Drive internal mobility and cross-functional exposure
Monitor internal vs external hiring ratio for leadership roles
Document and track promotion readiness and success stories

HR Analytics MIS & Strategic Insights

Define HR dashboard structure for leadership reviews
Ensure timely publishing of Weekly HR MIS and Monthly HR dashboards
Analyze trends in Attrition; Hiring; Engagement; Learning and Cost
Present insights with clear action plans to leadership
Drive data-based decision making across business
Ensure accuracy and consistency of all HR data
Support strategy reviews with HR insights and projections

Success Metrics:

Talent & Hiring:
- Average Time-to-fill 11 days
- Quality of hire 90%
- Early exit 5%
Performance & People Score
- Achievement of People Score targets (zone/function wise)
- Reduction in bottom performers
- Improvement in retention and engagement
Operations & Compliance
- Zero payroll error
- 100% audit and compliance readiness
- HR cost within approved budget
Learning & Capability
- 90% learning completion
- 85% program impact score
- Internal promotions and leadership readiness
Engagement & Culture
- Pulse Score 9.0
- Participation 85%
- Engagement calendar execution 95%

Role Requirements:

Experience: 12-15 years of progressive experience in Human Resources with at least 5-7 years in a leadership role managing multiple HR functions
Proven expertise in Talent Acquisition Performance Management HR Operations and Employee Engagement within a fast-paced growth-oriented organization
Strong understanding of HR analytics workforce planning and data-driven decision making to drive business outcomes
Hands-on experience in statutory compliance payroll governance HRMS (preferably Keka) and audit readiness
Demonstrated ability to build leadership pipelines drive succession planning and implement capability-building initiatives
Excellent stakeholder management and business partnering skills with the ability to influence senior leadership and drive manager effectiveness
Strong process orientation strategic thinking and execution excellence with a focus on culture building and organizational development

Join Our Award-Winning Team at Dr. B. Lal Clinical Laboratory Pvt. Ltd !We are delighted to share that Dr. B. Lal Clinical Laboratory Pvt. Ltd. has been recognized among Indias Top 100 Great Mid-Size Workplaces 2025 a proud moment in our journey of excellence. Watch the proud moment here: Award Cer...