About the Role:

Grade Level (for internal use):

The Team: As a member of the Client Services team youll be an integral part of our team dedicated to supporting clients using our S&P Capital IQ and Capital IQ Pro platforms. Youll collaborate closely with experienced professionals across various departments including Sales Content Product News and Technical Support. This will help provide a unique chance to gain insights into how our organization operates and serves diverse clients in industries such as Investment Banking Private Equity Investment Management Financial Corporate and Non-Financial Corporate sectors.

The Impact: This role plays a crucial part in assisting market leaders and decision-makers across the financial services industry contributions will directly impact client satisfaction and contribute to our mission of empowering decision-makers with reliable financial intelligence.

Whats in it for you:

• Professional Development: Gain hands-on experience and develop skills in client relationship management problem-solving and communication.
• Industry Exposure: Learn about financial markets enterprise-level products and cutting-edge technologies that drive our business.
• Career Growth: This opportunity will serve as a launching pad for a successful career within S&P Global known for its commitment to excellence in financial intelligence

Responsibilities:

• Client Support: Assist in providing exceptional customer service to clients through various channels including phone calls emails and chats. Learn to address client inquiries resolve issues and provide product consultations.
• Team Collaboration: Work closely with cross-functional teams to enhance client interactions and support internal initiatives.
• Learning Opportunities: Participate in product demonstrations webinars and training sessions to deepen your understanding of our platforms and client needs.
• Knowledge Sharing: Contribute to building and updating our Knowledge Base to support ongoing learning and development within the organization.

What Were Looking For:

• Graduate with any specializations in Finance Accounting Economics or a related field.
• Strong interpersonal skills attention to detail and a passion for delivering exceptional client service.
• Proactive attitude willingness to learn and the ability to thrive in a collaborative environment.
• Proficiency in verbal and written communication skills.
• Basic hands on experience on MS-Excel.

Benefits:

• Hands-On Experience: Gain practical experience in a professional setting with exposure to real-world challenges and opportunities.
• Mentorship: Receive guidance from experienced professionals who are dedicated to helping you succeed.
• Networking: Build connections with industry leaders and peers through networking opportunities and company events.

Information:

• Primarily in-person at our office located in Ahmedabad India

• Willingness to work in different shifts including US Business Hours.

About S&P Global Market Intelligence

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.

US Candidates Only:Know Your Rights: Workplace discrimination is illegal