Base Data Analyst
Job Summary
Mission:
To ensure data processed by IntegriChain meets the highest quality standards of our customers and in instances where these quality standards cannot be met work with both internal and external stakeholders to seek a resolution.
Duties:
- Monitor investigate and remediate data incidents to ensure they are resolved appropriately and within the specified SLA
- Ad hoc data investigations/product support activities upon customer request
- Communication with data providers and customers regarding new or open issues
- Creation and distribution of Customer Data Incident Reports
- Contribute to internal process and SOP documentation
- Work with Internal Stakeholders to document potential process and tooling improvements
- Provide cross-functional support to Implementation Customer Engagement and Data Pipeline teams
- Facilitation/support of a productive and communicative team environment
- Assist Data Operations management in projects and day-to-day activities
Qualifications :
- 3 Experience using SQL and Excel required Python preferred command prompt helpful
- Flexible and Adaptable to feedback
- Eagerness to identify issues and take initiative in process improvement
- Bachelors Degree
- Organized with an ability to prioritize and consistently follow-through
- Committed to lifelong learning
- Capable of working both autonomous and in a team
- Excellent verbal and written communication skills
Additional Information :
What does IntegriChain have to offer
- Mission driven: Work with the purpose of helping to improve patients lives!
- Excellent and affordable medical benefits non-medical perks including Student Loan Reimbursement Flexible Paid Time Off and Paid Parental Leave
- 401(k) Plan with a Company Match to prepare for your future
- Robust Learning & Development opportunities including over 700 development courses free to all employees
#LI-YG1
IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment selection and employment without regard to race color religion national origin ethnicity age sex marital status physical or mental disability gender identity sexual orientation veteran or military status or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion and an environment free from discrimination harassment and retaliation.
Remote Work :
No
Employment Type :
Full-time
About Company
IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyt ... View more