The Finance Systems Operations & Data Assistant supports the ongoing stability accuracy and integrity of core finance platforms including Yooz Sage Intacct & Expense In.
The role combines structured data maintenance activities with proactive system monitoring and first-level support. The position ensures User Master Data/Dimensions Workflows (Hierarchies) and Transactional data remains aligned across systems workflows operate as expected and system integrations complete successfully.
Working within defined procedures and SLAs the role acts as the first line of operational control for finance systems.
Core Purpose of the Role
This role exists to ensure:
System matches source systems (e.g. HR to Expense In/Sage/Yooz Sage to Yooz Sage to Expense In etc)
Workflows complete and do not stall
Interfaces run successfully
Basic system issues are identified early
Routine tickets are triaged and level 1 tickets are processed in timely manner
It is both operational support and structured data administration.
Key Responsibilities
1. Data Maintenance
Process approved Hierarchy Approval updates
Process approved master data updates
Support provisions and deprovisioning of users
Update dimensions and reference data
Maintain audit logs of changes
2. Monitoring & Controls
Perform reconciliation checks between systems
Monitor for failed PO and approval workflows
Monitor master and transactional data interfaces
Identify and escalate failed integrations
3. Ticket Triage (Level 1)
Review and categorise incoming support tickets
Resolve standard issues/requests
Escalate complex issue/requests to senior team members
Monitor ticket SLA adherence
Requirement:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Candidates Profile:
Minimum 2 years of relevant experience.
Experience of working with ERP systems an advantage
Exposure to Accounts Receivable Accounts Payable General Ledger Reporting modules an advantage
Essentials Duties & Responsibilities Job Summary The Finance Systems Operations & Data Assistant supports the ongoing stability accuracy and integrity of core finance platforms including Yooz Sage Intacct & Expense In. The role combines structured data maintenance activities with proactive system m...
Essentials Duties & Responsibilities
Job Summary
The Finance Systems Operations & Data Assistant supports the ongoing stability accuracy and integrity of core finance platforms including Yooz Sage Intacct & Expense In.
The role combines structured data maintenance activities with proactive system monitoring and first-level support. The position ensures User Master Data/Dimensions Workflows (Hierarchies) and Transactional data remains aligned across systems workflows operate as expected and system integrations complete successfully.
Working within defined procedures and SLAs the role acts as the first line of operational control for finance systems.
Core Purpose of the Role
This role exists to ensure:
System matches source systems (e.g. HR to Expense In/Sage/Yooz Sage to Yooz Sage to Expense In etc)
Workflows complete and do not stall
Interfaces run successfully
Basic system issues are identified early
Routine tickets are triaged and level 1 tickets are processed in timely manner
It is both operational support and structured data administration.
Key Responsibilities
1. Data Maintenance
Process approved Hierarchy Approval updates
Process approved master data updates
Support provisions and deprovisioning of users
Update dimensions and reference data
Maintain audit logs of changes
2. Monitoring & Controls
Perform reconciliation checks between systems
Monitor for failed PO and approval workflows
Monitor master and transactional data interfaces
Identify and escalate failed integrations
3. Ticket Triage (Level 1)
Review and categorise incoming support tickets
Resolve standard issues/requests
Escalate complex issue/requests to senior team members
Monitor ticket SLA adherence
Requirement:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Candidates Profile:
Minimum 2 years of relevant experience.
Experience of working with ERP systems an advantage
Exposure to Accounts Receivable Accounts Payable General Ledger Reporting modules an advantage