ServiceNow FSM Techno Functional Consultant

WILLWARE TECHNOLOGIES PRIVATE LIMITED

Job Location:

Bangalore - India

Monthly Salary: Not Disclosed

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

Company: WillWare Technologies
Role:ServiceNow FSM Techno Functional Consultant
Experience: 9 Years
Location:BengaluruChennaiHyderabadPuneMumbaiKolkataDelhi NCR
Work Mode: Onsite

Job Description:
We are looking for an experienced ServiceNow FSM Techno-Functional Consultant to join our team and drive impactful field service transformations!

Roles & Responsibilities:

Translate business requirements related to field service operations (work orders dispatching scheduling asset management mobile workforce) needs into ServiceNow FSM functional designs and configurations
Conduct workshops process mapping and solution walkthroughs
Act as a trusted advisor on ServiceNow FSM capabilities and best practices
Collaborate with technical consultants/developers for integrations and custom development
Create functional documentation: solution design configuration workbooks and user guides

Skills:

Strong hands-on experience with ServiceNow Field Service Management
Strong knowledge on below ServiceNow FSM modules including -
Work Orders & Tasks
Dispatch Console
Scheduling & Assignment
Mobile Agent / Field Service Mobile App
Asset Location and Inventory Management
Define workflows business rules UI policies and form layouts
Configure SLAs notifications and reporting dashboards
Strong understanding of FSM data model workflows and dispatching concepts

Experience Level:

9 years of ServiceNow experience with 3 years in ServiceNow FSM Knowledge of Enterprise IT operations processes and procedures
ServiceNow CIS certified with ServiceNow FSM certification
Experience working in Agile/Scrum environments
Preferred - Prior experience in Field Service transformation projects

Required Skills:

ServiceNowField ServiceWork OrdersBusiness Rules

Company: WillWare TechnologiesRole:ServiceNow FSM Techno Functional ConsultantExperience: 9 YearsLocation:BengaluruChennaiHyderabadPuneMumbaiKolkataDelhi NCRWork Mode: OnsiteJob Description:We are looking for an experienced ServiceNow FSM Techno-Functional Consultant to join our team and drive impac...