Desktop Support Specialist, Noida

Noida - India

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

The Desktop Support Specialist is primarily responsible for the day-to-day deployment support and problem resolution of end-user computing devices such as PCs Laptops and Tablets. This includes hardware and software provisioning troubleshooting and reporting.

Primary Responsibilities

Act as the primary technical contact provide support to company employees by identifying troubleshooting analyzing and solving OS software and hardware problems both on-site and remotely

Administering IT environment workstations printers software installation inventory management updates patches etc.
Follow-up ticket requests and escalate if needed.
Manage Windows and MacOS and device deployment by MDM solutions.
Act as primary responsible for / support IT part of on- and off-boarding processes.
Observe and enforce group IT guidelines and IT standard operating procedures.
Keeping internal documentation up to date.
Manage and logistic IT equipment.

Required Qualifications

Fluent in English both written and spoken.
Knowledge of Microsoft 365 suite and other Microsoft applications and products.
Knowledge of Windows 10/11 and MacOS.
Very good customer service support skills.
Excellent communication and problem-solving skills.
Ability to work well in a team and under tight deadlines.

Added Advantage

Experience with Atlassian products (Jira Service Management).
Experience with provisioning devices using MDM.
Experience with Windows 11 and MacOS.

AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Recruitment Scam Alerts

Were aware of an increase in recruitment scams where individuals falsely claim to represent AML RightSource. These scammers may ask for money or personal information by offering fake job opportunities through e-mail text message or social media. Please verify the source of any job-related communications carefully. All official AML RightSource communications are conducted through @ email addresses. If you encounter suspicious messages do not respond.

Required Experience:

Job Description:The Desktop Support Specialist is primarily responsible for the day-to-day deployment support and problem resolution of end-user computing devices such as PCs Laptops and Tablets. This includes hardware and software provisioning troubleshooting and reporting.Primary ResponsibilitiesA...

Job Description:

Primary Responsibilities

Act as the primary technical contact provide support to company employees by identifying troubleshooting analyzing and solving OS software and hardware problems both on-site and remotely

Administering IT environment workstations printers software installation inventory management updates patches etc.
Follow-up ticket requests and escalate if needed.
Manage Windows and MacOS and device deployment by MDM solutions.
Act as primary responsible for / support IT part of on- and off-boarding processes.
Observe and enforce group IT guidelines and IT standard operating procedures.
Keeping internal documentation up to date.
Manage and logistic IT equipment.

Required Qualifications

Fluent in English both written and spoken.
Knowledge of Microsoft 365 suite and other Microsoft applications and products.
Knowledge of Windows 10/11 and MacOS.
Very good customer service support skills.
Excellent communication and problem-solving skills.
Ability to work well in a team and under tight deadlines.

Added Advantage