Technical Product Owner

Technical Product Owner

Salary: 255000 PLN per annum plus company benefits

Location: Warsaw

Contract: Full Time

Shifts: 37.5 hours per week Monday Friday 9am until 5:30pm with 1 hours unpaid lunch break

Work model: Hybrid

Williams Lea seeks Technical Product Owner to join our team!

Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient scalable 24/7 operations. We combine deep expertise agentic AI-imbedded workflows and a global delivery model into a tech-enabled seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes.

Built on a strong heritage and great client relationships we harness deep industry expertise emerging technology and our global Optishore delivery model to plan build execute and measure business processes driving operational agility and digital transformation at speed and scale.

Williams Lea an RRD company serves clients in 20 countries across four continentsand has 15000 employees worldwide.

Purpose of role

The Technical Product Owner is responsible for owning and prioritizing the product backlog for technical products platforms or infrastructure solutions. This role requires deep technical expertise combined with product management capabilities to bridge engineering teams and business stakeholders making critical technical trade-off decisions ensuring that products are designed built and maintained to deliver maximum value scalability and performance.

Key responsibilities

Product Vision & Technical Alignment

• Translate complex business needs into clear actionable technical specifications for engineering teams.
• Ensure alignment between product vision architecture and technical roadmap.
• Validate technical feasibility of requirements and adjust scope based on constraints.
• Balance technical excellence with business value optimizing short-term delivery and long-term system health.

Backlog Ownership & Delivery Support

• Own and manage the technical product backlog ensuring clarity accuracy and alignment with strategic objectives.
• Define technical acceptance criteria and quality standards for all backlog items.
• Participate in sprint planning stand-ups and retrospectives to support agile delivery.
• Review and approve completed work against acceptance criteria and quality benchmarks.
• Support release planning testing coordination and deployment readiness.

Stakeholder Engagement & Technical Decision-Making

• Act as the primary interface between engineering teams and stakeholders translating technical concepts for non-technical audiences and vice versa.
• Make technical trade-off decisions on priorities such as feature development technical debt scalability security and maintainability.
• Work closely with stakeholders to understand user needs system dependencies and integration requirements.
• Analyse product performance and propose improvements or enhancements.
• Manage technical debt and prioritize architectural improvements to maintain system sustainability.

Personal attributes

• Platforms - APIs cloud technologies and data platforms (depending on product domain).
• Product Management Ability to translate business goals into clear product requirements and deliver solutions that align with strategic objectives
• Agile Delivery Skilled in agile methodologies backlog management sprint planning and iterative delivery.
• Stakeholder Management Confident in engaging with technical and non-technical stakeholders managing expectations and building trust.
• Analytical Thinking Capable of analysing complex problems data and user feedback to inform product decisions.
• Prioritisation & Decision-Making Balances competing priorities and technical constraints to maximise product value.
• Communication Clearly articulates technical concepts to diverse audiences and ensures shared understanding across teams.
• Collaboration Works effectively with cross-functional teams including developers QA UX and business leads.
• Commercial Awareness Understands how product decisions impact business performance scalability and ROI.
• Adaptability Responds effectively to change ambiguity and evolving requirements in a fast-paced environment.

Using AI in your application

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Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being we offer a comprehensive benefits package including but not limited to:

• 26 days holiday plus bank holidays(pro-rata for part time or fixed term roles)
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age disability gender reassignment marriage and civil partnership pregnancy and maternity race (which includes colour nationality and ethnic or national origins) religion or belief sex or sexual orientation (each of these being a protected characteristic in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).

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