PersonalCommercial Customer Service Representative
Chestertown, MD - USA
Job Summary
Job Description
Personal or Commercial CSR
Job Summary
Seeking two dedicated and detail-oriented Customer Service Representatives (CSR) to join a growing team. This role offers the opportunity to work in a smaller agency with a family-oriented atmosphere handling complex accounts including national and international clients. The ideal candidates will have experience in servicing personal and commercial accounts with a focus on providing exceptional customer service and ensuring client satisfaction. This is a fully on-site position.
Compensation Package
- Salary: Competitive based on experience.
- Benefits: Competitive benefits package 401(k) paid time off professional development opportunities etc.
Responsibilities
- Provide exceptional service to personal and commercial accounts.
- Handle daily account servicing tasks including policy changes Certificates of Insurance (COIs) and other client requests.
- Assist with quoting new and renewal business.
- Utilize EzLynx software to manage accounts efficiently.
- Collaborate with team members to ensure client needs are met promptly and accurately.
Qualifications/Requirements
- Licensure: Property & Casualty (P&C) license required.
- Experience: Open to candidates with 1 years of relevant experience.
- Technical Skills: Proficiency in EzLynx software preferred.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal abilities.
- Ability to thrive in a collaborative family-oriented work environment.
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Required Experience:
Unclear Seniority
Key Skills
About Company
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