Night Manager The Roosevelt New Orleans
New Orleans, LA - USA
Job Summary
The iconic Waldorf Astoria property in New OrleansThe Roosevelt is seeking aNight Manager to join the team!
Our luxury hotel offers an unparalleled combination of Southern hospitality world-class service and historic surroundings. As the centerpiece of the city the hotel is located near the French Quarter and within walking distance to the citys most vibrant attractions and entertainment including Jackson Square Bourbon Street and the Arts & Warehouse District.
Embodying the rich heritage of Southern hospitality the historic hotel features 504 rooms over 60000 square feet of meeting space and five (5) food and beverage outlets.This includes 2 restaurants a café seasonal rooftop bar and in-room dining.
We are looking for an individual with an upbeat outgoing personality to join our Front Office Operations team. This is a great opportunity for someone looking to grow their career in the Hospitality industry and Front Office Operations. We are looking forward to your application!
What will I be doing
As Night Manager you would be responsible for directing and overseeing all hotel operations during the night shift to support the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety
- Monitor and assess service and satisfaction trends evaluate and address issues and make improvements accordingly
- Act as Manager on Duty and on behalf of the General Manager in his/her absence
- Tour hotel interior and exterior to ensure the property and facilities are functional presentable to established standards and safe for guests and team members
- Oversee preparation of daily summary reports
- Monitor and develop team member performance to include but not limited to providing supervision scheduling assigning nightly work conducting training conducting counseling and evaluations and delivering recognition and reward
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Key Skills
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.