Tournament Manager

The Tournament Manager is responsible for over-seeing the overall operations of Tournament Events. The Tournament Manager must organize the activities of each aspect of the tournament including event registration tournament payouts tournament staffing and other various administrative tasks.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Positive attitude and interactions with guests and team members.

  • Supervises poker dealers and handles the coaching and progressive discipline of this staff.

  • Create the overall event floorplan to meet the ebbs and flows of the different events occurring.

  • Work with Human Resources and Poker Management to properly hire/process/term all Tournament Staff team members.

  • Ensures that the Tournament Management team is adhering to regulations/internal practices.

  • Complies with Title 31 and AML requirements.

  • Interacts with support departments to facilitate casino food beverage and slot performance/maintenance services as needed.

  • Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to the Poker Manager or Table Games Manager.

  • Monitors legal compliance with federal state and gaming laws.

  • Must be able to work a flexible schedule as required by business operations including late nights weekends and holidays; shifts may change.

  • Perform other duties as assigned or reasonably requested by any member of management.

WHAT YOU WILL NEED

• Must be 21 years of age or older
• Proficient in English verbal and written
• Flexible to work various shifts weekends and holidays
• Must be able to obtain and maintain a 1055 gaming license.
• Five to seven years experience as a poker dealer supervisor or poker floor person with a 4-year degree in a related field or equivalent work experience preferred.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction. Knowledge of arithmetic algebra and their applications.
• Gaming experience is required.

ADDITIONAL REQUIREMENTS

• Ability to push and pull up to 25 pounds
• Ability to lift and carry objects up to 10 pounds
• Ability to bend stoop twist reach and kneel repetitively
• Safely work with provided cleaning chemical and equipment
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period
• Ability to work in a smoking and pet-friendly environment