Technical Records Administrator
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Job Location:
Dallas, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
CAE Technical Records Administrator - All for guiding customers to success.
Location: Dallas Training Facility (Onsite)
Position Type: NonExempt Hourly
Description
- Answer incoming phone calls and make outgoing calls to external customers and internal employees.
- Maintain and respond to the assigned CAE email inbox including and within 48 hours.
- Crosstrain on various job functions within the department to support coworkers and identify process improvement opportunities.
- Complete training records requests and distribute them via email or approved courier.
- Run reservation reports for upcoming training events to build client and instructor training folders ensuring all documentation is completed prior to training start dates.
- Run updated reservation reports closer to checkin dates to capture late additions and build folders accordingly.
- Complete and submit weekly reports for all published and pending client training records ensuring all spreadsheet fields are accurately completed.
- Generate monthly programming timeliness metrics and applicable KPIs using weekly reporting data.
- Upload TCAs received from internal employees or clients for Part 135 and foreign clients into the appropriate STARS reservations.
- Upload prerequisite packets and company forms provided by Regulatory or Account Executives into the assigned STARS reservations.
- Provide administrative and operational support to instructors including grading assistance resolution of error messages notarial services and directing inquiries to the correct department.
- Support Training Managers with urgent matters requiring prompt action related to training records.
- Review audit and publish training records from the To Publish and Past Due dashboards for Dallas CATS Dallas and Dallas Phenom.
- Maintain effective communication with Fleet Planners Account Executives Client Services Training Managers Instructors and Records Administrators at other locations to ensure timely and accurate completion of records.
- Attend national authority audits as a subject matter expert for the Records Department.
- Participate in meetings related to training records forms system updates and enhancements.
- Conduct meetings with Training Managers to support system or recordsrelated questions or issues.
- Deliver oneonone egrading system training to instructors to ensure accurate and timely grading submissions.
- Ensure all companyspecific forms are readily accessible to instructors and Training Managers.
- Participate in Workday > Learning Center Safety Management Systems online training including safety culture department onboarding and CAE system updates as well as LinkedIn Learning.
- Provide EASA and EASAlike countries with required documentation prior to training start dates.
- Process and deliver all nonFAA training records and documentation to the appropriate national authority.
- Perform additional duties as required.
Minimum Qualifications
- High School Diploma or equivalent.
- 23 years of experience in Corporate Aviation (strongly desired).
- 13 years of experience in airline recordkeeping FBO operations and/or planning.
- Excellent phone and customer service skills.
- Strong customer orientation including in challenging situations.
- Organized professional teamoriented and able to maintain composure under pressure.
- Ability to work in a fastpaced environment with minimal supervision.
- Strong multitasking and detailorientation skills.
- Strong proficiency with Microsoft Windows Word Excel and Internet Explorer.
Preferred Qualifications
- Associates or Bachelors degree in Aviation Science or Administration.
- Proficiency with WebReg Registration system and FAA certifications.
- Knowledge of aviation aviation training programs and aviation regulatory requirements.
Benefits
- Comprehensive medical dental vision and EAP plans.
- 401(k) and employee stock purchase programs with CAE match.
- Generous paid time off including parental leave and vacation.
- Companypaid life insurance AD&D shortterm disability and caregiver support.
- Voluntary benefits such as legal coverage dependent life insurance pet insurance and FSAs.
- Programs supporting worklife balance and employee wellbeing.
CAE is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race color creed religion national origin sex sexual orientation gender identity and expression age disability veteran status or any other protected factor.
E-Verify
As a Federal Contractor CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If youd like more information about your EEO rights as an applicant under the law please click hereEEO is the Law poster.
About CAE
At CAE our mission is clear: to help make the world a safer place. For nearly 80 years weve driven innovation in simulation training and mission readiness to support critical operations worldwide. By leveraging advanced technologies we empower our customers to operate smarter faster and more sustainably. Join a purpose-driven organization where bold ideas are encouraged collaboration drives progress and your growth fuels our shared success.
Position Type
RegularEqual Opportunity Employer
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race color national origin age religion sex disability status protected veteran status or any other characteristic protected by federal state or local CAE everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment you need assistance to submit your application because of incompatible assistive technology or a disability please contact us at .
Data Privacy
CAE thanks all applicants for their interest. However only those whose background and experience match the requirements of the role will be contacted.
Required Experience:
Unclear Seniority
Key Skills
About Company
CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. With nearly 5,000 employees, CAE USA Inc. is the largest segment within CAE's Defense and Security business unit. The organization le ... View more
