Table Games Dealer School
Job Summary
It is the primary responsibility of the Table Games Dealer to provide friendly prompt accurate and courteous service while showing skill in dealing their assigned game. All duties are to be performed in accordance with departmental and property policies practices and procedures.
Responsibilities
- Greet guests upon arrival at the table
- Maintain a professional friendly and courteous atmosphere providing the guest with a delightful gaming experience
- Handle transactions for buy-ins payoffs and markers
- Show skill in dealing the assigned game
- Take losing bets and pay winning bets following rules and procedures
- Adhere to appropriate gaming regulations policies and procedures
- Verify fills and credits to the game
- Notify Floor Supervisor of any irregularities in the play and / or transactions in the game
- Provide excellent guest service interact with guest and answers questions
- Notify Floor Supervisor of any guest needs including cocktails and host services
- Ask for identification for anybody who looks under 30 years of age at the game
- Perform all duties as deemed necessary for the success of the department
Exemplify our core values family style service our mission and vision
Exemplify our DEI (diversity equity inclusion) culture
Perform other job-related duties as assigned
Qualifications
- Must be a minimum of 21 years of age
- Basic math skills
- Excellent public relations/customer service skills
- Ability to perform assigned duties under frequent time pressure in an interruptive environment
- Must have or be able to obtain a Gaming Registration
- Professional appearance and demeanor a must
ADDITIONAL REQUIREMENTS
Work may be performed in an area which may be unusually noisy and crowded
Mobility to include bending reaching prolonged standing and walking accessing and lifting items from floor level to six feet high
Normal sense of smell touch sound and vision range
Eye/hand coordination and manual dexterity
Work area is subject to variable temperatures
May be subject to smoking environment and moderate noise
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values service standards and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence have excellent communication skills and observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off nights weekends holidays and overtime as needed.
Key Skills
About Company
Caesars Entertainment invites you to indulge in elegance. Hotels, upscale casinos, breathtaking shows, and gourmet dining – where entertainment reaches new heights!