B2B E-commerce Manager
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
A Day in Your Life at MKS:
As the Regional Ecommerce Manager for the Americas you play a missioncritical role in rolling out and growing Atotech Connect and POSS (AIpowered Purchase Order System) across the region. You will drive digital customer adoption accelerate the shift from traditional to online ordering and ensure our digital sales channels deliver an exceptional user experience.
You will collaborate closely with Sales IT Operations Finance Supply Chain Marketing and the global Digital Sales organization (located across the globe: Amsterdam Berlin Guanghzou Bangkok) to shape how customers interact with MKS in the future.
Advanced English skills are necessary for this role. Please send your resume in English.
You Will Make an Impact By:
Regional Leadership & Ownership
Lead Ecommerce and POSS for all Americas markets (U.S. Canada Mexico Brazil) with limited P&L responsibility.
Act as Product Owner for regional digital sales platforms driving requirements roadmap inputs and prioritization.
Represent the Americas in the global digital sales and operations (supply chain) community supporting the unified global Ecommerce vision.
Market Rollout & Customer Onboarding
Own the full launch lifecycle for Atotech Connect and POSS in the Americas:
Build and lead local champion teams (sales operations finance etc.).
Collect and validate business requirements with local stakeholders.
Review and confirm functional designs including local order process needs (surcharges documents compliance).
Manage UAT staff training pilot onboarding golive and postlaunch feedback loops.
Act as regional change manager helping internal teams and customers transition to digital workflows.
Performance & Growth
Drive and track key KPIs such as:
Customer onboarding rates
Order volume & penetration%
Digital revenue & AOV
Customer loyalty & satisfaction (CSAT/NPS)
Analyze customer data and buying behavior to improve UX conversion and repeat usage.
Build regional GTM approaches with Sales to accelerate digital channel growth.
Process Optimization & Continuous Improvement
Lead regional improvements to digital processes and ways of working from data readiness to service workflows.
Partner with developers IT data teams and global peers to build and deploy new features.
Build scalable enablement materials (localized training manuals onepagers).
Facilitate weekly / biweekly champion meetings and communicate progress across stakeholders.
Leadership & Collaboration
Operate as a digital advocate and crossfunctional influencer.
Mentor local teams in agile methodologies and digital best practices.
Support the Director in building regional digital capabilities over time.
Skills You Bring:
University degree in business digital commerce marketing data/analytics or equivalent.
8 years of experience leading Ecommerce Marketing / Digital Sales role.
B2B experience preferred
B2C experience if experience has been tied to commercial outcomes such as ownership of revenue-driving KPIs such as P&L sales/GMV growth and conversion performance.
Able to connect platform/technology capabilities to business results translate local market requirements into a customer-ready experience and partner cross-functionally with Sales/Account Management Order Management and Supply Chain to onboard customers and scale programs from the ground up.
Strong understanding of Ecommerce technologies platforms and CRM / customer service tools.
Fluent English (written and spoken).
Strong commercial acumen analytical mindset and solid stakeholder management skills.
Preferred Qualifications:
Proven experience driving digital adoption onboarding and platform growth.
Exposure to product ownership agile development frameworks and roadmap definition.
Experience with B2B UX optimization and buyer journey improvement initiatives.
Ability to work independently with strong ownership and problemsolving mentality.
Experience scaling digital solutions across multiple countries or cultures.
Negotiation skills and comfort working with multicultural teams across the Americas.
P&L exposure is a strong plus.
Why This Role Matters:
With this hire MKS completes its vision of having a regional Ecommerce lead in every key MSD region ensuring that Atotech Connect and POSS scale effectively consistently and with strong local ownership. Your work will directly influence how customers across the Americas interact with MKS for years to come.
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Globally our policy is to recruit individuals from wide and diverse backgrounds. However certain positions require access to controlled goods and technologies subject to various export control regulations. Applicants for these positions may be limited (by for example their countries of citizenship country of origin or immigration status) where required by law or governmental contact and/or employment made contingent upon the issuance of appropriate governmental licensing.
MKS Inc. and its affiliates and subsidiaries (MKS) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race color national origin sex (including pregnancy and pregnancy-related conditions) religion age ancestry physical or mental disability or handicap marital status membership in the uniformed services veteran status sexual orientation gender identity or expression genetic information or any other category protected by applicable law. Hiring decisions are based on merit qualifications and business needs. We conduct background checks and drug screens in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.
MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability please contact us at:.
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Required Experience:
Manager
