Dispatch Supervisor
Share
Job Location:
Fort Myers, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Dispatch Supervisor
Department: Fleet Operations
Location: Fort Myers FL Status: Onsite
Lead Real-Time Operations That Keep Healthcare Moving
LeeSar and Cooperative Services of Florida (CSF) are seeking a Dispatch Supervisor to lead daily dispatch operations supporting critical healthcare delivery services across Southwest Florida.
This role is ideal for a strong frontline leader who thrives in fast-paced high-pressure environments and excels at real-time decision-making. You will play a key role in ensuring safe compliant and on-time transportation services across multiple service lines including Courier Pharmacy EMS and Distribution.
What Youll Do
Dispatch Operations Leadership
- Oversee daily dispatch activities ensuring proper driver coverage for scheduled routes on-demand requests and emergency services
- Monitor real-time operations using GPS and fleet systems to address delays route changes and service disruptions
- Serve as the primary escalation point for dispatch-related issues during assigned shifts
- Coordinate driver assignments to maximize productivity and service reliability
Compliance & Safety
- Ensure adherence to DOT OSHA HIPAA and company policies
- Conduct safety briefings and reinforce standard operating procedures
- Monitor driver performance attendance and compliance; provide coaching as needed
- Support investigations of accidents incidents and service disruptions
Leadership & Team Development
- Assist with hiring onboarding training and mentoring dispatch staff and drivers
- Provide real-time coaching and operational guidance
- Foster a culture of accountability teamwork and continuous improvement
- Escalate operational risks and staffing concerns to leadership
Operational Coordination & Performance
- Collaborate with internal departments including Pharmacy EMS Culinary and Distribution
- Maintain accurate dispatch records and performance reports
- Analyze operational data to identify trends and improve service levels
- Support implementation of process improvements and technology enhancements
Qualifications
What You Bring
Required:
- High School Diploma or GED
- Minimum of 3 years of experience in dispatch logistics fleet or transportation operations
- Valid drivers license with acceptable driving record
Preferred:
- Associate or Bachelors degree in Business Logistics or Supply Chain
- Prior supervisory or leadership experience
- Experience in healthcare pharmaceutical or time-sensitive delivery environments
Key Strengths:
- Strong leadership and real-time decision-making ability
- Experience with dispatch systems GPS telematics and routing tools
- Excellent communication and conflict-resolution skills
- Ability to manage multiple priorities in high-pressure environments
- Strong analytical and problem-solving skills
- Flexibility to work evenings weekends holidays or emergency coverage
Why Join LeeSar & CSF
At LeeSar and CSF our fleet and dispatch teams are essential to supporting hospitals and healthcare providers throughout Southwest Florida.
As a Dispatch Supervisor you will:
- Lead operations that directly impact patient care and service reliability
- Work in a fast-paced mission-driven environment
- Develop leadership skills and operational expertise
- Be part of a collaborative high-performing team
Benefits Package
LeeSar and CSF offers a comprehensive benefits package that includes an on-site health clinic annual bonus program an HDHP plan at zero cost for associate-only coverage employer contributions to HSA and cost-sharing at all coverage levels employer-paid disability and group life insurance and a 401(k) plan with up to a 5% employer match and immediate vesting plus a Roth option. Additional benefits include dental vision and voluntary plans tuition reimbursement professional development opportunities nine paid holidays and a generous PTO bank.
At LeeSar and CSF our Associates drive the success of our member hospitals and clinical partners. We proudly operate as an Equal Opportunity Employer and maintain a Drug-Free/Tobacco-Free Workplace.
Interested candidates may request the full job description by emailing with the subject line Dispatch Supervisor
Required Experience:
Manager
