Inside Sales Specialist
Grand Rapids, MI - USA
Job Summary
Summary: We are seeking a motivated and detail-oriented Inside Sales Specialist (internal job title: Trader) to manage purchasing and marketing responsibilities for 100 member accounts in our Building Products division. This role involves daily communication with vendors and members coordinating orders resolving issues and supporting corporate sales goals. The ideal candidate will be proactive in sales outreach knowledgeable about industry trends and committed to delivering excellent account management.
Work location: Grand Rapids Michigan
Key Responsibilities:
Manage full account activity for 100 members including order generation and follow-up
Maintain regular contact with dealers and vendors (minimum 10 hours/week of outbound calls)
Communicate market trends and product updates clearly to members
Collaborate with Traders Sales Team and Management to meet group sales goals
Resolve issues such as billing disputes vendor conflicts and shipment delays
Administer sales literature and maintain member and vendor records
Support internal projects spreadsheets and department initiatives
Build product and industry knowledge through ongoing supplier engagement
Attend trade shows and visit dealers/vendors as needed
Perform additional duties as assigned
Core Competencies:
Time Management
Organizational Skills
Communication Proficiency
Collaboration Skills
Customer/Client Focus
Computer Proficiency
Sense of Urgency
Supervisory Responsibilities:
None
Work Environment:
Professional office environment with standard equipment (computers phones copiers etc.)
Physical Demands:
Primarily sedentary; regular verbal communication required
Position Type / Expected Hours of Work:
Full-time in office MondayFriday 8:00 a.m. to 5:00 p.m. (40 hours/week)
Travel:
Primarily local; some overnight and out-of-area travel required
Required Education and Experience:
High school diploma
Minimum 3 years of sales and buying experience
Preferred Education and Experience:
College degree
Experience in the building materials industry
Roofing Insulation Gypsum knowledge strongly preferred
Background in quoting purchasing estimating or telemarketing
Required Experience:
IC