UX Designer
Amsterdam - Netherlands
Job Summary
Job Title
UX DesignerJob Description
This position is with the Service Experience Design team within the larger family of the award-winning Philips Design community. We shape end-to-end Service experiences across the full customer lifecycle for our healthcare partners seamlessly weaving the needs of both the front-line staff and behind-the-scenes roles. We are a multi-disciplinary design team combining UX service design user research and usability to understand the big picture and create solutions that scale with impact. Within our team your role will be to design intuitive empathetic and visually compelling UI/UX for digital service applications and platforms by translating customer- and employee needs into functional product experiences.
Your role spans the entire digital solution processfrom conceptualization through user testing to collaborative design with development teamsensuring delivery to our customers. Youll be working as part of a cross-functional team your focus is on designing high-quality experiences while always putting the customer first.
Your role:
- Analyze conceptualize and finetune (digital) design solutions with a holistic approach for service models and ecosystems and its interdependencies considering the customers and employees using them.
- You will have experience in both understanding user needs and validating solutions. From the end-to-end service journeys to the detailed interface level to ensure effectiveness and overall user satisfaction.
- Apply creative solutions and demonstrate design acumen at a variety of solutions demonstrating knowledge of the latest design tools and methods including Design systems Figma UX prototyping and AI creation tools.
- Promote effective team collaboration by fostering co-creation approaches between design business stakeholders development teams and service teams ensuring the exchange of ideas and perspectives to drive innovative implementable service solutions.
- Communicate with enthusiasm and storytelling methods to drive change and influence stakeholders to achieve the programs goals.
- Work within complex project constraints including budget and time limitations ensuring our Filament design system quality and UX outcomes are achieved while balancing our short-term and long-term objectives.
Youre the right fit if you have:
- You are skilled in creating software solutions from early discovery through conceptualization prototyping user testing and design specifications.
- You have an excellent software UI/UX track record designing for cloud platforms and applications based on a Design Language System with clear impact and value on the programs you were involved in.
- You have experience working for complex digital ecosystems preferably in Healthcare domains and/or (digital) Service domains with its various touchpoints platforms and applications.
- Experience in user research and usability testing for systemic software solutions.
- Experience in Figma UX prototyping and AI creation tools.
- Experience in technology platforms and co-designing with (agile) software development teams preferably including knowledge of relevant coding software.
- A good communicator being able to explain the story and rationales of design decisions in a compelling and convincing way.
- Committed to driving and elevating design quality through constructive feedback co-creation and design methodologies. Never accept the status quo!
This role is an office-based role where you will work from our Amsterdam office.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
#LI-EU
Required Experience:
IC
Key Skills
About Company
Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more