Account Manager, Pacific Time Zone
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
Changing Healthcare For Good
At Angle Health we believe the healthcare system should be accessible transparent and easy to navigate. As an AI-native integrated healthcare company we are replacing legacy systems with modern infrastructure to deliver members and patients the care they need when they need it. If you want to build the future of healthcare wed love for you to join us.
The Account Manager owns the renewal business for our employer groups and this role you will work cross-functionally with our Sales Product Engineering and Data Teams to create a seamless onboarding experience while also working to continuously improve the overall product experience. You will be the primary point of contact for employer administrators and brokers providing education and support.
We are prioritizing candidates in the Pacific Time Zone or willing to commit to PT hours.
Core Responsibilities
Manage the initiation of client and internal meetings facilitate discussion gathering of critical information with the client and producer and timing of deliverables
Accountable for member group escalations of claims and eligibility
Create and maintain work stream project plans status reporting and documentation including but not limited to decisions risks issues and change control
Collaborate across work streams understanding work interdependencies and the associated schedule implications
Utilize critical thinking to assess risks proactively prioritize issues and work based on impact
Communicate to stakeholders effectively and concisely
Creatively problem solve and identify process improvements always driving towards operational excellence
Prepare and present quarterly reports for business reviews
What We Value
3-5 years of experience in healthcare insurance digital health employer benefits and other related industries
Active producer license
Superior customer service and communication skills
Patient and professional demeanor when handling challenging clients
Analytical creative and compassionate approach to problem solving
Intellectual curiositysurface level answers dont do it for you. You dive into the details and the data because youre not satisfied until you get to the root cause or attain a fundamental understanding of whatever it is youre working on
A strong and dedicated work ethicsomeone who takes pride in the quality and output of their work
Growth mindset with a willingness to not only learn but also teach lead and follow
An ability to operate autonomously and adapt in fast-changing environments
A passion for democratizing access to healthcare and disrupting the status quo
Experience with ZenDesk and Jira is a plus
Because We Value You:
Competitive compensation and stock options
100% company-paid comprehensive health vision & dental insurance for you and your dependents
Supplemental Life AD&D and Short-Term Disability coverage options
Discretionary time off
Opportunity for rapid career progression
Relocation assistance (if relocation is required)
3 months of paid parental leave and flexible return to work policy (after 10 months of employment)
Work-from-home stipend for remote employees
Company provided lunch for in-office employees
401(k) account
Other benefits are coming soon!
Backed by a team of world class investors we are a healthcare startup on a mission to make our health system more effective accessible and affordable to everyone. From running large hospitals and health plans to serving on federal healthcare advisory boards to solving the worlds hardest problems at Palantir our team has done it all. As part of this core group at Angle Health you will have the right balance of support and autonomy to grow both personally and professionally and the opportunity to own large parts of the business and scale with the company.
Angle Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. Angle Health is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
About Us
Backed by a team of world class investors we are a healthcare startup on a mission to make our health system more effective accessible and affordable to everyone. From running large hospitals and health plans to serving on federal healthcare advisory boards to solving the worlds hardest problems at Palantir our team has done it all. As part of this core group at Angle Health you will have the right balance of support and autonomy to grow both personally and professionally and the opportunity to own large parts of the business and scale with the company.
Angle Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. Angle Health is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
A Note on Recruiting Outreach
Weve been made aware of individuals falsely claiming to represent Angle Health using lookalike email addresses (like @). Please note that all legitimate emails from our team come from @. We will never ask for sensitive information or conduct interviews via messaging apps.
Required Experience:
Manager
Key Skills
About Company
Discover a modern health insurance plan with Angle Health – an AI-enabled, full-stack platform designed to meet every employee’s needs. Learn more today.
