Studio Support Engineer – Event Productions, Engine Acceleration Services (L4)
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Job Summary
The EMEA Event Productions team is seeking a Studio Support Engineer whos primary focus will be to support customers with their technical Studio productions and maintain the health of the studio equipment systems. A successful candidate will be an effective communicator that can handle multiple productions from beginning to end under tight and evolving deadlines. As the sole engineer from the team in Berlin the successful candidate can work independently with little supervision and collaborate with internal teams and external vendors to raise the bar with each production. They will have a strong diverse background in videography camera operations audio engineering livestreaming and a general knowledge of lighting composition.
The candidate will be able to demonstrate strong organizational skills impeccable customer service attitude step seamlessly into a corporate environment and have the ability to work across multiple teams and cultures.
Key job responsibilities
Working with customers on the technical delivery of studio productions.
Contributes as a subject matter expert in the field of visual and audio production
Setup and de-rig all equipment before and after a production e.g. cameras audio systems vision mixers play back systems and lights.
Direct and own operations during a production.
Independently troubleshooting technical and production challenges.
Develop document and maintain studio / AV standards and drive process improvements.
Ability to operate in the role autonomously Identifying correct timing and necessity to escalate challenges.
Lead train and oversee vendor personnel when required.
Professional discrete and service-minded communication with customers and co-workers in all modes: email instant message or in person.
Work effectively and productively with Event Productions team members and all levels of the organization.
Report any problems that arise with complex equipment make repairs as able.
Promptly report all needed equipment repairs and ensure preventive maintenance is performed.
Professional discrete and service-minded communication with customers and co-workers in all modes: email instant message or in person.
Raise the bar for our customers by searching out opportunities to evolve our services and to help others improve their skillsets and processes.
A day in the life
A Studio Support Engineers role is to operate production equipment during live and as live video productions for Amazon customers within the Berlin Event Productions Studio. The Studio Support Engineer will work alongside coordinators producers peers and customers to deliver high quality productions. This work will encompass all stages of the production process including pre-production planning equipment rig delivery and de-rig to ensure customers and stakeholders have a flawless production.
- 2 years experience with video / audio and lighting equipment
- 2 years experience in videography or camera operation
- 2 years experience in vision / audio mixing
- 2 years experience in livestream or live broadcast operations
- Excellent customer service skills
- Excellent written and verbal communication skills
- Experience with Ross video and Yamaha sound systems.
- Experience within on location filming
- Experience in Post-Production
- Bachelors degree in film media production marketing or equivalent work experience
- Proficiency with MacOS and WindowsOS Microsoft Outlook and MS Office Suite
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The candidate will be able to demonstrate strong organizational skills impeccable customer service attitude step seamlessly into a corporate environment and have the ability to work across multiple teams and cultures.
Key job responsibilities
Working with customers on the technical delivery of studio productions.
Contributes as a subject matter expert in the field of visual and audio production
Setup and de-rig all equipment before and after a production e.g. cameras audio systems vision mixers play back systems and lights.
Direct and own operations during a production.
Independently troubleshooting technical and production challenges.
Develop document and maintain studio / AV standards and drive process improvements.
Ability to operate in the role autonomously Identifying correct timing and necessity to escalate challenges.
Lead train and oversee vendor personnel when required.
Professional discrete and service-minded communication with customers and co-workers in all modes: email instant message or in person.
Work effectively and productively with Event Productions team members and all levels of the organization.
Report any problems that arise with complex equipment make repairs as able.
Promptly report all needed equipment repairs and ensure preventive maintenance is performed.
Professional discrete and service-minded communication with customers and co-workers in all modes: email instant message or in person.
Raise the bar for our customers by searching out opportunities to evolve our services and to help others improve their skillsets and processes.
A day in the life
A Studio Support Engineers role is to operate production equipment during live and as live video productions for Amazon customers within the Berlin Event Productions Studio. The Studio Support Engineer will work alongside coordinators producers peers and customers to deliver high quality productions. This work will encompass all stages of the production process including pre-production planning equipment rig delivery and de-rig to ensure customers and stakeholders have a flawless production.
- 2 years experience with video / audio and lighting equipment
- 2 years experience in videography or camera operation
- 2 years experience in vision / audio mixing
- 2 years experience in livestream or live broadcast operations
- Excellent customer service skills
- Excellent written and verbal communication skills
- Experience with Ross video and Yamaha sound systems.
- Experience within on location filming
- Experience in Post-Production
- Bachelors degree in film media production marketing or equivalent work experience
- Proficiency with MacOS and WindowsOS Microsoft Outlook and MS Office Suite
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
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