Quality Engineering Technician
Phoenix, NM - USA
Job Summary
The Quality Engineering Technician supports the Quality team by performing inspections tests data analysis and documentation activities to ensure products and processes meet established quality standards. This role bridges handson technical work with analytical problemsolving contributing directly to continuous improvement and defect prevention.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
To perform this job successfully an individual must be able to perform each essential function satisfactorily:
- Collaborate effectively with crossfunctional teams including Engineering Production Supply Chain and Customer Service.
- Generate and document Discrepant Material Reports (DMR) coordinate communication with suppliers and support disposition of materials.
- Assist quality inspectors in clarifying criteria documentation or testing requirements.
- Create issue and maintain Quality Alerts to communicate critical quality issues to production teams in a timely manner.
- Maintain assembly-related documents (forms reference materials photos guides) in an organized controlled structure. Ensure all photos used in documentation are current clearly labeled and include accurate timestamps.
- Ensure all drivers are calibrated as required maintain calibration logs and escalate overdue calibration issues.
- Log customer complaints perform root cause investigation as necessary implement corrective actions and verify effectiveness. Supports customer service when information is needed for Customer Care Form (CCF).
- Support RMA reduction by identifying trends contributing to returns and support countermeasure implementation initiatives through data review and corrective actions.
- Performs process audits to ensure compliance with documented procedures.
- Supports training activities as needed (inspection methods documentation quality standards etc.).
- Respond promptly to qualityrelated issues on the assembly lines and assist with containment and disposition of nonconforming material.
- Assist in continuous improvement projects as directed by Quality Management.
- Maintain accurate documentation in accordance with ISO 9001 and internal QMS requirements.
Individuals who need reasonable accommodations to enable them to perform these essential functions should discuss their needs with Human Resources. EMS will provide reasonable accommodations to such individuals unless doing so would impose an undue hardship on EMS or the individual is a direct threat.
Supervisory Responsibilities
- This position does not have has supervisory responsibility.
QUALIFICATIONS
The requirements listed below are representative of the knowledge skills and/or abilities required for this position.
Education and/or Experience:
- 2 Year Technical degree with a minimum of 3 or more years of related experiencerequiredor High School Diploma with a minimum of 5 or more years of related experience plusadditionalformal related training.
- Basic understanding of Lean Methodologydesired.
Computer Skills
- Proficiency in MS Office
- Experience with MRP/ERP systems is desired
Language Ability
- For business and safety reasons ability to write reports and business correspondence in English and effectively present information and respond to questions from groups of managers clients customers technicians and assemblers in English.
Quality Commitment
Assist the organization with establishing practices that align with ISO requirements.
Other Skills
- Other duties asrequired such as communication with and travel to customers suppliers tradeshowsand training sites.
- Communicate andinterface withall levels of company organization.
- Able to read andcomprehendblue-prints and wiring diagrams.
- Strong Continuous Improvement mindset.
PHYSICAL DEMANDS
Physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing the functions of this position the employee is frequently required to sit stand walk stoop and kneel; use hands reach with hands and arms; communicate clearly and effectively. The employee may also be frequently required to lift up to 10 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.
The noise level in the work and shop environment is moderate to loud.
While performing the duties of this position the employee may occasionally be required to work near fumes or airborne particles and toxic or caustic chemicals. The employee may also be required to work near moving mechanical parts.
We are the ASSA ABLOY Group
Our people have made us the global leader in access return we open doors for them wherever they go. With nearly 63000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.
As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.
As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.
Required Experience:
IC
Key Skills
About Company
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