Manager, AI Transformation
Charlotte, VT - USA
Job Summary
Position Summary:
BNI is seeking a visionary and resourceful Manager of AI Transformation to lead the organizations journey into the next era of intelligent operations. This role is at the intersection of technology people and strategyresponsible for identifying designing and embedding AI-driven solutions across every functional area of BNI from Human Resources and Marketing to Member Services Finance and more. The Manager of AI Transformation will serve as BNIs internal AI authority and change champion building the capability culture and tools needed to make AI a force multiplier for our mission and our members. This is a high-impact cross-functional role for someone who is equally fluent in cutting-edge AI technology and the art of organizational transformation.
Job Responsibilities:
- Conduct structured AI opportunity assessments across all BNI departmentsincluding HR Marketing Finance Member Services and moreto identify automation augmentation and efficiency opportunities.
- Design and lead BNIs enterprise AI strategy establishing a prioritized roadmap for AI adoption that aligns with organizational goals budget and risk tolerance.
- Partner with departmental leaders to define use cases co-create solutions and drive adoption of AI tools agents and workflows tailored to each functions unique needs.
- Evaluate procure and manage AI vendors platforms and tools; maintain awareness of the rapidly evolving AI landscape to ensure BNI leverages best-in-class solutions.
- Develop and deliver AI literacy and training programs for BNI staff at all levels building organizational confidence and capability in working alongside AI tools.
- Lead change management efforts associated with AI implementation including stakeholder communication resistance mitigation and adoption measurement across impacted teams.
- Define and track key performance indicators for AI initiatives reporting results and insights to senior leadership and making data-driven recommendations for course correction and scaling.
- Serve as BNIs internal subject matter expert on generative AI large language models AI agents automation platforms and emerging technologiestranslating complexity into clear guidance for non-technical stakeholders.
- Establish AI governance frameworks data ethics guidelines and responsible AI standards to ensure all implementations align with BNIs values and applicable regulations.
- Foster a culture of curiosity and continuous learning around AI encouraging experimentation while maintaining appropriate risk controls and operational standards.
- Any additional duties needed to help demonstrate our core values drive our vision and fulfill our mission.
Competencies:
- TransformationFormulates and executes a comprehensive AI vision that aligns with BNIs business objectives and drives meaningful organizational change across all functions.
- Strategic ThinkingThinks broadly and long-term connecting AI capabilities to BNIs mission growth strategy and competitive positioning in the franchise and professional networking space.
- InfluenceDrives adoption and enthusiasm for AI initiatives across departments without direct authority building buy-in through trust credibility and demonstrated results.
- AdaptabilityNavigates a fast-moving AI landscape with confidence adjusting approaches as technology stakeholder needs and organizational priorities evolve.
- CommunicationConveys complex AI concepts clearly and compellingly to diverse audiencesfrom executive leadership to frontline staffadapting style and depth to the listener.
- Relationship BuildingEstablishes and sustains trusted partnerships across every BNI department cultivating the credibility and goodwill needed to lead change effectively in a cross-functional role.
- Process ManagementDevelops and optimizes workflows for AI deployment maintaining documentation governance training and communication standards that ensure sustainable adoption.
- Digital FluencyNavigates AI tools platforms and systems with expertise and confidence translating deep technical knowledge into accessible guidance and practical application across the organization.
Qualifications:
- Business-level English proficiency
- 5 years of experience in AI strategy digital transformation or a related technology leadership role with demonstrated success driving enterprise-level change
- Deep hands-on knowledge of AI tools and platforms including generative AI large language models AI agents workflow automation and no-code/low-code AI solutions
- Proven track record in change management including designing and delivering training programs and managing stakeholder adoption across diverse teams
- Strong cross-functional project management skills with the ability to manage multiple initiatives simultaneously across departments with competing priorities
- Exceptional ability to communicate complex technical concepts to non-technical audiences at all levels of the organization including C-suite and board-level stakeholders
- Experience developing AI governance frameworks including data privacy ethics and responsible use standards in a corporate environment
- Bachelors degree in Computer Science Information Technology Business or a related field; advanced degree or relevant AI certifications preferred
- Experience in franchise membership-based or global services organizations is a plus; a genuine passion for BNIs mission of changing the way the world does business
Physical Demands and Working Conditions: (Working Conditions apply globally. The Physical Demands section is included to meet U.S. regulatory expectations and may not apply to individuals located outside the United States.)
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly lift carry push pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists hands and/or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
An equal opportunity employer.
Required Experience:
Manager
Key Skills
About Company
With over 330,000+ Members worldwide, Business Network International (BNI) is the world's largest business networking and business referral organization.