Butler Toyota Service Acquisition Specialist
Job Summary
BUTLER AUTOMOTIVE GROUP
Job Description
Job Title: Service Acquisition Specialist
Department: Sales
Reports To: Internet Sales Manager
SUMMARY
Butler Toyota is seeking a motivated and customer-focused Service Acquisition Specialist to join our growing team. This role is essential in driving service department growth by proactively connecting with customers building relationships and promoting service opportunities that enhance customer retention and satisfaction.
What We Offer
- Competitive pay with performance incentives
- Comprehensive benefits package (medical dental vision)
- Paid time off and holidays
- 401k Plan
- Career growth opportunities within the Butler Automotive Group
- Supportive team environment and professional training
ESSENTIAL DUTIES include the following. Other duties may be assigned.
- Proactively contact current and previous customers to encourage service appointments
- Follow up with customers regarding maintenance recommendations recalls and service specials
- Schedule service appointments efficiently and accurately
- Build strong ongoing customer relationships to increase repeat business
- Maintain detailed and accurate customer records in CRM systems
- Collaborate with service advisors and management to meet department goals
- Deliver exceptional customer service through phone email and digital communication
QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School Diploma or equivalent combination of education and experience.
Required Experience:
IC
Key Skills
About Company
Visit Butler Toyota for all of your Toyota needs in Macon, GA. Shop cars for sale, browse lease deals, or schedule a service.