People Services Specialist

The People Services Specialist is responsible for providing operational support across People Services with a primary focus on position management and Workday transaction processing. This role supports the full employee lifecycle by ensuring accurate data documentation and system updates related to employee changes organizational structure and compensation. The ideal candidate is detailoriented comfortable working in Workday and able to manage multiple transactions in a fastpaced environment while maintaining a high level of accuracy and confidentiality. This is a nonexempt position.

RESPONSIBILITIES

Other duties may be assigned

• Serve as the primary owner for position management and Workday transactions ensuring accurate processing and documentation
• Process and track employee life cycle changes in Workday including position management compensation changes transfers promotions and employee data updates
• Support organizational and job-related changes in Workday ensuring data accuracy and alignment with approved requests
• Maintain data integrity and ensure effective data and document management within Workday
• Act as SME for Workday operational functionality and perform user testing for system changes
• Manage employment procedures for onboarding process including: background checks drug screenings I-9 verifications pre-employment paperwork and new hire orientation
• Coordinate offboarding process for separating employees
• Ensure compliance documentation is updated with current language and requirements
• Maintain employee personnel files in Box and respond to documentation requests as needed
• Assist with HR project planning coordination and implementation as needed
• Maintain strict confidentiality of HR information at all times

BASIC QUALIFICATIONS:

• Bachelors degree or equivalent professional experience
• Entry-level experience in Human Resources customer service or related field
• Proficient in Microsoft Office products MS Excel MS Word and MS Outlook
• Experience processing HR transactions in Workday including position management employee data changes and compensation updates

PREFERRED QUALIFICATIONS:

• Experience supporting HR operations in a fast-paced or shared services environment

KNOWLEDGE SKILLS AND ABILITIES

• Strong communication skills (written and verbal)
• Strong administrative organization and time management skills
• Ability to multi-task highly detail-oriented strong work ethic positive attitude and service-oriented

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program and other company benefits.

This position is Bonus eligible.

We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The Know Your Rights Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.