IT Operations Specialist

Job Description & Summary

About the Team

Our team has been the driving force for innovation in the area of document automation within the PwC Network. The team operates document automation platform that is being used in almost 50 countries will soon provide the services to the whole PwC Network globally and expand to external markets. Our team provides broad range of services such as solution design software implementation software development and integrations application management and maintenance robotic process automation or data analytics. A career in our team will provide you with a significant variability of activities tasks and project and will enable you to participate on global projects

Job Description & Summary

For a growing PwCs Document Automation team based in the Czech Republic we are looking for an IT Operations Specialist to help us manage an existing portfolio of services and a delivery of new projects to our clients. The big advantage of this work is that you will have a chance to work across all IT domains.

• Ensuring all DAs services applications and systems work as expected

• Communicate with the application vendor and PwC technical (IT) teams

• Facilitate speedy resolution of technical issues and new requirements (application security networking) with PwC IT teams and the application vendor

• Monitor troubleshoot and escalate technical issues

• Work with various systems and technologies (Win/Linux Azure Docker CyberArk etc.)

• Support the existing hosting infrastructure and keep optimizing it

• Participate in technical development solution designs realization and improvements

• Support the release and change management processes administer access to IT resources

• Support the vendor in technical related topics (i.e. new feature requirements)

• Onboard new (or alter existing) technical infrastructure based on a demand

Requirement of the role

• Formal education in IT (bachelor / masters degree)

• General orientation in IT and good knowledge of basic IT concepts (HW/SW/OS databases ISO/OSI networking virtualization security APIs etc.)

• Structured approach being organized can-do attitude and willingness to learn

• Good written and verbal communication skills in English (B2) and Czech/Slovak

• Ability to work autonomously as well as part of the team in a dynamic environment

• Programming knowledge is a plus

• Suitable for IT graduates

Our Benefits and Fun

• A chance to make a significant impact as part of a team that transforms supply chain for top Czech and international industry leaders.

• Experience rapid career growth in an environment recognized for excellencejoin one of the best companies celebrated for its workplace culture and achievements. Here concentratedexperience meets an award-winning setting proving thatitsmore than a platitude;itsyour reality.

• Flexible working hours home office.

• Paid time off minimum 20 5 days 3 wellbeingdaysand 2 extra days off from the company at the end of the year (depending on the grade).

• High-end Ultrabook and iPhone with unlimited data.

• Benefitprogram with minimum30.000 points (depending on the grade) that you can use for holidays education food vouchers sports health... Simply on what you enjoy.

• Support for your education and development: business and digital skills training (e.g. Alteryx Power BI Tableau) ongoing training andcertification for example in Microsoft (Azure PowerApps) project management (Prince2 PMI) service management (ITIL) agile development (ScrumSAFe) DAMA Salesforce coaching and presentation skills and more. We pay for technical certifications and the time you spend studying them.

• Opportunity to work in the future at a foreign PwC office for example in the USA Canada and there are others in theselection.

• Extra-work activities and Away Days (team building etc.).

• Regular feedback on your work also consultation with a coach with whom you can address your further development and career direction.

PwC is the largest audit team in the Czech Republic but also law tax consulting and technology dataor forensic teams. Find out how easy it is to combine this knowledge whenyourein the right place. With us you will get the opportunity to see how business is done in large companies. We are part of an international network of companies with more than 364000 colleagues in 151 countries. At PwC we create an inclusive work environment where everyone can be themselves and find their place and opportunity to develop. This year we have successfullymaintainedthe prestigiousEqual Pay Certification making us one of only four companies in the Czech Republic (and the only one from the Big 4) that demonstrably implements fair compensation practices regardless of gender.

Are you interested in our offer Let us know about yourself and we will discuss more details together!

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