Associate Practice Engagement Manager Salesforce
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Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
| About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in over 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem. Visitto see how Infosys (NYSE: INFY) can help your enterprise navigate your next. |
Role: Associate Practice Engagement Manager Salesforce
Location: Japan (Tokyo Office)
Your Role
As part of our Salesforce Practice Sales team you will play a key role in building and cultivating relationships and opportunities within existing as well as prospective clients selling Salesforce ecosystem services and solutions. You will work as a trusted advisor and position Infosys as a partner of choice for Salesforce.
You will work with Infosys industry new logo sales / GTM as well as client partner teams to expand business across Japan region. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high-quality solutions to meet our clients business needs.
Salesforce is on its way to becoming the largest software company globally which provides immense opportunity across the ecosystem. If you are looking for your next role and are interested in Salesforce services sales consider this exciting opportunity to lead the Practice Sales for the Japan region.
Your Key Responsibilities
As the Salesforce Associate Practice Engagement Manager (APEM) you will be responsible for client interfaces within group of accounts across various industries supported by Infosys. You will work with the wider market facing and delivery team to build the portfolio plan and deliver business growth and client management based on the plan.
Key Responsibilities within the assigned account scope include:
- Business Development responsible for building a portfolio and driving revenues for the Salesforce Business unit in Japan.
- Research competitor analysis and client presentations for the Salesforce Services Catalogue
- Client delivery assurance confirming the client commitment and driving the delivery process
- Responsible for driving revenues from Go-to-market solutions being sponsored by the business unit
- Provide guidance consultation and direction in support of strategies to implement clients strategy under assigned technology competency
- Build customized solutions for the target accounts and driving the revenues and delivery of these solutions in target accounts under the portfolio
- Share responsibility for all Client Management processes Plan-Sell-Deliver-Manage along with the relationship manager for the specific accounts under the portfolio
- Pricing decisions along with relationship manager of the account within the scope of the Master Services Agreement
- Help building future alliances and nurture existing alliance with relevant product vendors under assigned technology competency of the horizontal unit(s)
- Build Effective relationships across the business to ensure the APEM can deliver against the key responsibilities
- Client Partners
- Salesforce Practice Presales Leads
- Salesforce Practice Delivery Managers
- Salesforce Practice Technical Solutions Leads
Required Qualifications
- Bilingual - English and Japanese
- Must have led client facing consulting or sales engagements in one or more of the following industry vertical:
- Primary Industries: Telecommunications (Telecom OEMs Media) Financial Services Manufacturing Logistics
- Secondary Industry: Retail & CPG Energy & Utilities
- Understanding of Salesforce ecosystem clouds like Sales Service Marketing Commerce Industries CPQ etc.
- Business Development and Project Management experience required
- Track record of interacting and building relationship with CXO level client contacts
- Global Delivery Model experience desirable
- Experience managing large multi-location consulting engagement teams desirable
- Track record as Account Manager in a rapidly growing client relationship highly desirable
- Hands-on experience with proposal creation and leading proposal presentations
- Strong leadership interpersonal communication and presentation skills
- Bachelors degree and a minimum of 8 years experience in a similar role
Salesforce アソシエイトプラクティスエンゲージメントマネージャーAPEMとして弊社が支援する複数業界の担当アカウントにおける顧客窓口を担っていただきます マーケット対応チームおよびデリバリーチームと連携しポートフォリオ計画を策定するとともにその計画に基づいた事業成長および顧客管理を推進していただきます
担当アカウントにおける主な職務内容は以下のとおりです
- ビジネス開発日本におけるSalesforceビジネスユニットのポートフォリオ構築および売上拡大を担う
- Salesforceサービスカタログに関する調査競合分析および顧客向けプレゼンテーションを実施
- クライアントデリバリーの確実な遂行お客様からのコミットメントを確認しデリバリープロセスを推進
- ビジネスユニットが主導する市場戦略営業戦略ソリューションによる売上創出を牽引
- 担当するテクノロジー領域においてお客様の戦略実行を支援するための助言コンサルティング方向性の提示を実施
- 対象アカウント向けにカスタマイズしたソリューションを設計しポートフォリオ内アカウントにおける売上確保およびデリバリーを推進
- 担当アカウントのリレーションシップマネージャーと連携し計画販売デリバリー管理といったすべてのお客様管理プロセスを共同で担う
- マスターサービス契約の範囲内でアカウントのリレーションシップマネージャーと連携し価格を決定
- 担当する横断組織のテクノロジー領域において将来的なアライアンス構築を支援するとともに関連プロダクトベンダーとの既存アライアンスを強化する
- 社内各部門と良好な関係を構築しAPEMとしての主要な責任を確実に果たせる体制を整える
- クライアントパートナー
- Salesforceプラクティスのプリセールスリード
- Salesforceプラクティスのデリバリーマネージャー
- Salesforceプラクティスのテクニカルソリューションリード
応募資格:
- 英語と日本語でコミュニケーションできること
- 以下のいずれかの業界分野において顧客対応型のコンサルティングまたはセールスプロジェクトをリードした経験
- 主要業界通信通信機器メーカーメディア金融サービス製造業物流
- 関連業界リテール消費財CPGエネルギー公益事業
- 営業カスタマーサービスマーケティングコマース業界別ソリューション構成価格見積CPQを含むSalesforceエコシステム全体に関する理解
- ビジネス開発およびプロジェクトマネジメントの実務経験必須
- CXOクラスのクライアントと関係構築を行ってきた実績
- グローバルデリバリーモデルでの業務経験があれば尚可
- 複数拠点にまたがる大規模なコンサルティングチームのマネジメント経験があれば尚可
- 急成長するクライアントアカウントにおけるアカウントマネージャーとしての実績があれば尚可
- 提案書作成および提案プレゼンテーションを主導した実務経験
- 優れたリーダーシップ対人能力コミュニケーションプレゼンテーションスキル
- 学士号を有し同様の職務において8年以上の経験
- 日本国籍保持者および日本での就労資格保持者のご応募をお待ちしています 現在就労ビザのスポンサーは行っておりません
長時間のデスクワークおよび PC 作業を伴う業務です 電話メール対面でコミュニケーションできること 業務内容に応じて出張が発生する場合があります
Infosys is an equal opportunity employer and encourages applications from: Minority/Female/Veteran/People with Disability/Sexual Orientation/Gender Identity/National Origin
At Infosys we recognize that everyone has individual requirements. If you are a person with disability illness or injury and require adjustments to the recruitment and selection process please contact our Recruitment team for adjustment only onor include your preferred method of communication in email and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process Infosys does not accept any unsolicited resumes from third party the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
Required Experience:
Manager
Key Skills
About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more
