Furnish & Install Compliance Manager
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Job Location:
Lewisville, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
The Compliance Manager oversees all compliance requirements for the Furnish & Install (F&I) retail programs ensuring adherence to local state and national regulations for licensing insurance EPA requirements installer onboarding background checks and overall operational compliance.
Responsibilities
Licensing Certification & Regulatory Compliance
- Maintain required local state and national licenses.
- Manage EPA compliance including renewals and certifications.
- Oversee contractor license renewals and dispute unnecessary requirements.
- Maintain documentation in retail partner portals.
- Support installers with licensing and certification processes.
- Monitor background check and badge compliance.
New Installer Onboarding & Setup
- Outreach to prospective installers.
- Validate service coverage.
- Distribute onboarding package.
- Support documentation completion.
- Submit installer details to Supplier Maintenance and CFS.
- Update EBS and upload technician details.
Damage Claims & Escalations
- - Respond to claims and escalations.
- - Research order history.
- - Manage claim resolution pathways.
- - Identify operational barriers.
- - Communicate with retail partners.
Installer Communication & Field Support
- - Respond to daily installer inquiries.
- - Provide support for program expectations.
- - Assist with EPA/LRRP matters.
- - Conduct training.
F&I Team Operational Support
- - Conduct zip code research.
- - Resolve auto-assignment issues.
- - Manage system updates.
- - Support installer profile alignment.
Program Audits
- - Coordinate and prepare audit documentation.
- - Conduct installer-facing audits.
Store Communication
- - Contact stores for updates and clarifications.
Mass Program Communications
- - Create and distribute program-wide updates.
Compliance Data Reporting & Documentation Management
- - Maintain records.
- - Produce compliance reports.
- - Update Compliance Dashboard.
Failed Order Invoice Resolution
- - Investigate failed orders.
- - Resolve issues such as missing zip codes or rates.
Customer & Retail Partner Audit Support
- - Manage customer audits.
- - Work with legal.
Any additional dues that are need for proper program support.
Qualifications
Skills & Experience Requirements
- Highly self-motivated.
- Excellent communication skills.
- Relationship-building skills.
- Preferred construction or compliance experience.
- Well-organized and analytical.
- Strong time-management.
- Proficient in Microsoft Office.
- Leadership qualities.
Education Requirements
- Bachelors degree required.
Work Environment
- Standard office environment.
- So travel may be required
Required Experience:
Manager
About Company
Overhead Door Corporation offers more than a day job where you clock in and out; we’re a dynamic environment where you see the results of your hard work firsthand and receive deserved recognition.
