Resident Engineer
Detroit, MI - USA
Job Summary
Job Description
Overview
As a Resident Engineer you will play a vital role in supporting projects as part of the development team. Working closely with stakeholders you will contribute to the resolution of technical issues participate in release processes and manage change procedures. Effective communication with various teams including customers manufacturing sites and global engineering teams will be crucial for the successful execution of projects. You will also be the primary representative of Smart Eye to the customer.
Key Responsibilities
Customer Interface & Representation
- Act as the primary technical representative of Smart Eye at the customer site
- Build and maintain strong customer relationships through proactive communication and issue resolution
- Lead or support customer meetings providing clear technical updates and status
Technical Integration & Issue Resolution
- Investigate troubleshoot and resolve system and vehicle-level issues
- Perform root cause analysis and validate fixes through bench simulator and vehicle testing
- Manage and track customer-reported issues and internal tickets to closure
- Support vehicle-specific configurations and data collection activities
Requirements Validation & Change Management
- Collaborate with the Lead Design Release Engineer (DRE) to define refine and validate requirements
- Ensure subsystem compliance through testing and validation activities
- Initiate and support change requests (CRs) and engineering change processes
- Coordinate development and execution of customer-specific test plans
Release & Program Execution
- Support software release activities including reflashing and validation on vehicles
- Coordinate access to test vehicles and ensure efficient use of test resources
- Communicate program timing risks and dependencies to internal teams
- Support system integration milestones and readiness activities
Cross-Functional Collaboration
- Work closely with global engineering teams manufacturing and program management
- Provide feedback from field experience to improve product performance and robustness
Support simulation CAD-based studies and system-level investigations as needed
Skills & Requirements
Required
- Bachelors degree in Engineering or related technical field
- 2 years of experience in automotive embedded systems or a similar technical role
- Strong problem-solving skills with hands-on debugging experience
- Excellent communication skills with the ability to interface with customers and internal teams
- Proficiency with standard tools (e.g. Excel Teams issue tracking systems)
Preferred Qualification
- 5 years of experience in a Resident Engineer DRE or systems integration role
- Experience with automotive camera systems ADAS or driver monitoring systems (DMS)
- Familiarity with vehicle testing CAN tools and automotive development processes
- Experience working directly at OEM or Tier 1 customer sites
About the company
Smart Eye is the global leader in Human Insight AI technology that understands supports and predicts human behavior in complex environments. Together with our subsidiaries Affectiva and iMotions we are bridging the gap between humans and machines for a safe and sustainable future.
Today our technology is embedded in next-generation vehicles leading the way towards human-centric mobility through Driver Monitoring Systems and Interior Sensing solutions. Our Research Instruments offer unparalleled insights into automotive aviation assistive technology behavioral science and many more fields.
Our subsidiary Affectiva is humanizing technology by pioneering Emotion AI helping companies gain a deeper understanding of how consumers engage with their content products and services in automotive media & entertainment market research and beyond.
Our subsidiary iMotions provides the worlds leading biosensor software platform that synchronizes data streams in real time from multiple sensors.
Smart Eye was founded in 1999 and is headquartered in Sweden with offices in the US UK Germany Denmark Egypt Japan Singapore and China. A publicly traded company since 2016 our customers include NASA Nissan Boeing Honeywell Volvo GM BMW Geely Harvard University over 1300 research organizations around the world 70% of the worlds largest advertisers and 28% of the Fortune Global 500 companies.
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Required Experience:
IC
Key Skills
About Company
About the company Smart Eye is the global leader in Human Insight AI, technology that understands, supports and predicts human behavior in complex environments. Together with our subsidiaries Affectiva and iMotions, we are bridging the gap between humans and machines for a safe and su ... View more