Business Development Manager, Key Accounts Northeast Region
Santa Clarita, CA - USA
Job Summary
One of the best-known names in cruising Cunard is the worlds leading international premium cruise line carrying millions of guests each year to hundreds of destinations around the globe. With parent company Carnival Corporation Cunard is well known for its White Star Service and Trans-Atlantic Crossings.
Were looking for an experience sales professional to fill this Business Development Manager Key Accounts East is responsible for the business development and revenue growth of a defined portfolio of key travel agency accounts and consortia within the Northeast region. The position focuses on driving sales performance strengthening strategic partnerships and executing accountspecific growth plans aligned with Cunards commercial objectives and Cultural Essentials. The role operates with a high degree of autonomy and partners closely with internal Sales Marketing Revenue Management and Customer Service teams.
Heres a summary of whatCunardis looking for in itsBusiness Development Key this you
Responsibilities
- Business Development & Revenue Growth
- Own and deliver sales performance for assigned key accounts and consortia.
- Develop and execute strategic account plans to drive share growth Grills penetration and premium itinerary performance.
- Identify incremental revenue opportunities and close nearterm business through consultative selling and disciplined followup.
- Utilize CRM systems (Salesforce preferred) to manage pipeline track opportunities document account activity and support forecasting and reporting.
- Agency Account Management
- Serve as primary relationship owner for assigned accounts acting as the senior point of contact.
- Conduct regular business reviews strategy sessions and performance tracking.
- Act as senior escalation point-of-contact for accountlevel issues converting challenges into growth opportunities.
- Participate in ship inspections and familiarization sailings typically occurring on weekends to support agency engagement and sales development.
- Marketing & Commercial Planning
- Develop and manage coop marketing plans in partnership with Marketing and agency stakeholders.
- Oversee execution of campaigns events and promotions tied to measurable results.
- Participate in trade conferences and industry events often including evenings and/or weekends and occasional international travel to support commercial objectives and account growth.
- Communication & Collaboration
- Partner crossfunctionally to align sales marketing and service execution
- Provide consistent feedback and insights to leadership on market conditions and competitive dynamic
- Budget & Resource Management
- Manage assigned budgets responsibly ensuring alignment to ROI and commercial priorities
Requirements
- Bachelors degree required (Business Marketing Communications preferred)
- Minimum 3 years B2B sales experience
- Preferred 5 years B2B sales experience within the travel industry
- Strong consultative selling and presentation skills (inperson and virtual)
- Excellent written and verbal communication
- Proficiency in Microsoft Office (Excel Word PowerPoint)
- Ability to plan prioritize and manage multiple initiatives independently
- Entrepreneurial mindset with strong collaboration skills
This position is considered Hybrid and follows the Companys schedule of four days in the office per week (Monday Thursday). Youll have the opportunity to work from home on Fridays.
What You Can Expect
- Cruise and Travel Privileges forYou andYourFamily
- HealthBenefits
- 401(k)
- Employee Stock Purchase Plan
- Training & Professional Development
- Tuition& Professional CertificationReimbursement
- Rewards & Incentives
Our Culture Stronger Together
Our highest responsibility and top priorityiscompliance environmental protection and the health safety and well-being of our guests the people in the communities we touch and serve and our shipboard and shoreside employees.Please visit our site to learn more about our Culture Essentials Corporate VisionStatementand our Core Values at: anequal-opportunityemployer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process upon your request asrequiredtocomply withapplicable laws.If you have a disability and requireassistancein this application process please contact .
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Required Experience:
Manager