Microsoft-MS-CRM Technical-Manager

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

Key Responsibilities:

Lead the technical design and implementation of D365 CRM solutions ensuring alignment with business requirements and industry best practices.
Manage a team of developers and technical consultants providing guidance mentorship and support to ensure successful project delivery.
Collaborate with functional consultants and business analysts to translate business requirements into technical specifications and solutions.
Oversee the development of custom plugins workflows and integrations using C# JavaScript and other relevant technologies.
Ensure the quality of technical deliverables through code reviews testing and adherence to development standards.
Develop and maintain technical documentation including system architecture diagrams integration specifications and deployment guides.
Stay current with the latest D365 CRM features updates and industry trends providing insights and recommendations for continuous improvement.
Manage project timelines budgets and resources ensuring that projects are delivered on time and within scope.
Engage with stakeholders at all levels presenting technical concepts in a clear and concise manner.

Qualifications:

Bachelors degree in Computer Science Information Technology or a related field.
Minimum of X years of experience in Microsoft Dynamics 365 CRM development and implementation with at least Y years in a managerial or leadership role.
Strong understanding of CRM concepts data modeling and business processes.
Proficiency in C# JavaScript HTML and CSS with experience in developing custom plugins and workflows.
Experience with Azure services and integration tools (e.g. Logic Apps Power Automate) is a plus.
Familiarity with Agile methodologies and project management practices.
Excellent problem-solving skills and the ability to work independently and as part of a team.
Strong communication and interpersonal skills with the ability to build relationships with clients and stakeholders.

Preferred Skills:

Microsoft Dynamics 365 certifications (e.g. MB-200 MB-210 MB-220).
Experience with Power Platform (Power Apps Power BI Power Automate).
Knowledge of data migration strategies and tools.
Understanding of security and compliance requirements in CRM implementations.

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.

Required Experience:

Manager