Job Description
Ready to jump into a new career and move to beautiful Lisbon Portugal! We are looking for Russian-speakers to join our growing team as a Customer Support you have an EU Passport or a valid work permit for Portugal apply today!
About the company
Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9.000 employees from 82 nationalities they are providing services in 35 languages for 64 markets. Our client is consideredeighttimes the best company to work for in Portugal by the Great Place to Work Institute. Furthermore they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector with plenty of growth opportunities.
What will you do
Inbound Customer service for bookings purchases of services or goods;
Assistance with concerns regarding payment shipping return and exchange and further questions about customer accounts;
Management of changes adjustments complaints and any other customer concerns.
Candidate profile
- Russian C2-Native and English fluency
- Has EU passport or Portuguese Residency
- Willing to start an international experience work abroad
- Able to handle confidential and/or highly sensitive information;
- Excellent communication and interpersonal skills and team spirit
- Experience in customer service (preferred)
Employer offers
- Relocation package:
- Accommodation in a shared apartment with your own room (all expenses covered including cleaning)
- Initial flight expenses refund
- Pick-up at the airport
- Support with legal registration tax number residence papers
- Free annual flight to your home country
- Private health insurance after 6 months of employment
- Free Portuguese language courses water sports soft trekking and much more
- International career in a multicultural environment
- Possibility of cooperation with leaders in various industries
- Intensive training and familiarization phase
- Ample opportunity to grow and evolve within our organization
About Lisbon
Lisbon is the capital of Portugal and has about 500000 inhabitants in the central part of the city and around 2.8 million in the entire metropolitan area. It is a city close to the sea offering great shopping nightlife and an amazing cultural heritage and many beautiful buildings. This is one of many reasons that Lisbon has become one of the most popular destinations for European travelers. The climate has what is called the subtropical - Mediterranean climate meaning that it has mild winters and hot summers. Lisbon has everything you wish for: sun warmth good nightlife relaxed lifestyle good food shopping culture parks and surfing!
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400 partners in over 40 countries we have successfully helped more than 7000 candidates secure their dream jobs.
Job DescriptionReady to jump into a new career and move to beautiful Lisbon Portugal! We are looking for Russian-speakers to join our growing team as a Customer Support you have an EU Passport or a valid work permit for Portugal apply today!About the companyOur client is a worldwide leader in Custo...
Job Description
Ready to jump into a new career and move to beautiful Lisbon Portugal! We are looking for Russian-speakers to join our growing team as a Customer Support you have an EU Passport or a valid work permit for Portugal apply today!
About the company
Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9.000 employees from 82 nationalities they are providing services in 35 languages for 64 markets. Our client is consideredeighttimes the best company to work for in Portugal by the Great Place to Work Institute. Furthermore they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector with plenty of growth opportunities.
What will you do
Inbound Customer service for bookings purchases of services or goods;
Assistance with concerns regarding payment shipping return and exchange and further questions about customer accounts;
Management of changes adjustments complaints and any other customer concerns.
Candidate profile
- Russian C2-Native and English fluency
- Has EU passport or Portuguese Residency
- Willing to start an international experience work abroad
- Able to handle confidential and/or highly sensitive information;
- Excellent communication and interpersonal skills and team spirit
- Experience in customer service (preferred)
Employer offers
- Relocation package:
- Accommodation in a shared apartment with your own room (all expenses covered including cleaning)
- Initial flight expenses refund
- Pick-up at the airport
- Support with legal registration tax number residence papers
- Free annual flight to your home country
- Private health insurance after 6 months of employment
- Free Portuguese language courses water sports soft trekking and much more
- International career in a multicultural environment
- Possibility of cooperation with leaders in various industries
- Intensive training and familiarization phase
- Ample opportunity to grow and evolve within our organization
About Lisbon
Lisbon is the capital of Portugal and has about 500000 inhabitants in the central part of the city and around 2.8 million in the entire metropolitan area. It is a city close to the sea offering great shopping nightlife and an amazing cultural heritage and many beautiful buildings. This is one of many reasons that Lisbon has become one of the most popular destinations for European travelers. The climate has what is called the subtropical - Mediterranean climate meaning that it has mild winters and hot summers. Lisbon has everything you wish for: sun warmth good nightlife relaxed lifestyle good food shopping culture parks and surfing!
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400 partners in over 40 countries we have successfully helped more than 7000 candidates secure their dream jobs.
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