Director of Operations
Sunrise, FL - USA
Job Summary
Job Title: Director of Operations Healthcare
Location: Sunrise FL (On-site Potential Travel )
Lead with Purpose. Build the Future of Healthcare in Florida with EPIC Health
At EPIC Health were on a mission to revolutionize healthcare delivery with relentless focus innovation and compassion. As we expand into Florida were looking for a dynamic Director of Operations to play a critical leadership role in launching scaling and optimizing our footprint in the region.
This is more than an operations rolethis is an opportunity to help build EPIC Health in Florida from the ground up shaping workflows culture and patient experience across new and growing clinics. If youre a strategic hands-on leader who thrives in fast-paced growth-oriented environments we want you on our team.
What Youll Do
Strategic Leadership & Market Expansion
- Lead the development and execution of operational strategy for EPIC Healths Florida market.
- Partner with executive leadership to build and scale clinic operations across Sunrise and surrounding areas.
- Support new site launches including staffing models workflows and operational readiness.
Operational Oversight
- Oversee day-to-day operations across one or multiple clinic locations.
- Ensure efficient workflows optimal staffing and high-quality patient care delivery.
- Implement and standardize processes as the organization grows in Florida.
Florida Compliance & Regulatory Management
- Ensure compliance with Florida healthcare regulations including Department of Health and AHCA requirements.
- Oversee adherence to Level 2 background screening licensure and credentialing standards.
- Maintain readiness for audits inspections and payer requirements in the Florida market.
Financial Management
- Develop and manage budgets monitor performance and drive operational efficiency.
- Identify opportunities for cost optimization and revenue growth while maintaining care quality.
Quality & Performance Improvement
- Establish and monitor KPIs related to patient outcomes satisfaction and operational performance.
- Lead continuous improvement initiatives to enhance care delivery and clinic efficiency.
Team Development & Culture Building
- Recruit train and develop high-performing clinical and administrative teams in a new market.
- Build a strong mission-driven culture aligned with EPIC Healths values.
- Provide ongoing leadership coaching and performance management.
Stakeholder Collaboration
- Build strong relationships with providers staff and external partners across Florida.
- Collaborate cross-functionally with corporate teams to ensure alignment and successful expansion.
Technology & Infrastructure
- Support implementation and optimization of EHR and operational systems.
- Help establish scalable infrastructure to support multi-site growth.
Risk Management
- Identify and mitigate operational risks in a new and evolving market.
- Develop and enforce policies and procedures to ensure compliance and organizational integrity.
What You Bring
Qualifications
- Bachelors degree in Healthcare Administration Business Administration or related field (Masters preferred).
- 57 years of healthcare operations leadership experience with multi-site or growth experience strongly preferred.
- Experience in clinic startup expansion or turnaround environments is highly desirable.
- Strong knowledge of healthcare regulations and compliance requirements (Florida experience preferred).
Skills & Competencies
- Proven ability to build and scale operations in a new market.
- Strong analytical problem-solving and decision-making skills.
- Exceptional leadership communication and organizational abilities.
- Experience managing cross-functional teams and complex projects.
- Proficiency in EHR systems data analytics and Microsoft Office Suite.
Preferred
- Experience in Florida healthcare operations or similar regulatory environments.
- Certification such as FACHE or CMPE.
- Background in primary care value-based care or multi-specialty operations.
Why Join EPIC Health
What We Offer
- Competitive Salary & Benefits Reflecting your leadership and impact.
- Growth Opportunity Be a key leader in expanding EPIC Health into a new state.
- Mission-Driven Culture Work alongside a team committed to transforming patient care.
- High Impact Role Directly shape operations teams and patient outcomes in Florida.
Ready to Build Something EPIC
If youre a driven operational leader ready to help launch and grow a healthcare organization in Florida we want to hear from you.
Apply today and be part of building something truly impactful at EPIC Health.
* Background checks (including Florida Level 2 screening) and credentialing are required for this role.
Required Experience:
Director
Key Skills
About Company
With EPIC Express Care, you can receive prompt medical attention for non-life-threatening illnesses and injuries without the long wait. Don’t let an