Service Drive Client Advisor
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Job Location:
Pittsburgh, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
BMW of Pittsburgh / MINI of Pittsburgh
Overview
Were looking for a personable driven professional to join our team as a Service Drive Client Advisora unique role that connects our Service and Sales experiences.
This position is designed for someone who enjoys meeting people building relationships and helping clients make smart decisions about their next vehicleright at the moment it matters most.
Youll be working with active BMW and MINI owners already in our dealership creating meaningful conversations that lead to natural upgrade opportunities.
What Youll Do
- Connect with clients during their service visits in a friendly professional way
- Identify opportunities for clients to upgrade trade or explore new options
- Provide guidance based on vehicle needs equity position and lifestyle changes
- Introduce clients to the Sales Team when the timing is right
- Coordinate closely with Service Advisors and Client Advisors
- Deliver a seamless premium experience from service lane to showroom
- Maintain organized follow-up and CRM notes
What Makes This Role Special
- Built-in opportunity youre working with real clients not chasing leads
- No cold calling conversations happen naturally in the service drive
- High earning potential driven by performance
- Fast-paced and dynamic no two days are the same
- Premium brand environment with BMW and MINI clients
What Were Looking For
- A natural communicator who enjoys talking with people
- Someone who can build trust quickly and authentically
- Sales or customer-facing experience preferred
- Self-motivated with a strong sense of ownership
- Organized and comfortable managing multiple conversations
- Team-first attitude with a focus on the client experience
Compensation & Benefits
- Competitive base performance-based incentives
- Paid training and ongoing development
- Health dental insurance
- 401(k)
- Employee vehicle purchase program
- Career growth opportunities within BMW of Pittsburgh / MINI of Pittsburgh
What Success Looks Like
- Strong daily engagement with service clients
- Consistent identification of upgrade opportunities
- Smooth handoffs that lead to sales conversations
- Positive client experiences that strengthen long-term relationships
About Us
BMW of Pittsburgh and MINI of Pittsburgh are family-owned and built on a long-standing commitment to delivering exceptional experiences. Our team takes pride in doing things the right waycreating an environment where both our clients and employees thrive.
Required Experience:
Unclear Seniority
Key Skills
About Company
RESPONSIBILITIES Answer dealership group phones Work cooperatively with the sales/service team Communicate with callers and visitors in a professional, friendl...
