Lead Service Governance & Enablement

At the NSW Department of Education we educate and inspire lifelong learners from early childhood through schooling to vocational education and training.

• Ongoing Full-Time opportunity to be part of a high-performing team
• Located in Parramatta with flexible working arrangements available
• Salary ranges from $129464 to $142665 p.a. plus employers contribution including superannuation and annual leave loading.

About the role

As the Lead Service Governance and Enablement you are a key member of the Enablement and Optimisation team supporting senior leaders to make informed decisions about services that meets the need of schools and education support staff.

Your responsibilities include:

• coordinating and strengthening governance by analysing performance data and ensuring alignment with strategic priorities.
• providing expert advice on governance frameworks and secretariat support for governance forums to enable effective decision-making and collaboration
• building and maintaining strong stakeholder relationships to strengthen governance capability and support service improvement

For further information pleaseclick here to view the role description

About you

To be successful in this role you will bring a strong analytical and customer-centred approach ensuring services and governance frameworks are aligned to the needs of schools and education support staff. You will demonstrate:

• Impeccable analytical skills to interpret complex large data sets and translate it into clear recommendations
• Excellent reporting skills with the ability to extract consolidate and present data in a concise clear and engaging way to a range of stakeholders
• Strong stakeholder engagement and communication skills to influence and manage competing priorities and demands
• A commitment and proactive approach in identifying opportunities for continuous improvements in strengthening governance process
• Flexibility and adaptability in a fast-paced and complex environment
• Knowledge of and commitment to implementing the Departments Aboriginal Education Policy and upholding the Departments Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Tertiary qualifications in Project Management Business Studies Service and Customer Experience and/or equivalent relevant experience.
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive salary sacrificing employers contribution to superannuation and annual leave loading
• Flex Leave entitlements generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as well as your response to the pre-screening question below:

Question 1 - How have you used data or insights to improve service performance or governance in a previous role

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience insights and alignment with the Departments values and priorities.

Please refer to the Applicants Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education click here for instructions on how to submit your application.

All other applicants please submit your application by clicking Apply Now.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires as long as you remain in a nonchild-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens permanent residents New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens while temporary roles welcome applicants with a visa.

Closing date: Thursday 9th April 2026 at 11:59pm.

For role enquiries please contact Daisy Ewan at and for recruitment process enquiries please contact Jenny Nguyen at

We welcome applications from all ages and genders Aboriginal and Torres Strait Islander peoples culturally and linguistically diverse groups the LGBTQIA community veterans refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine please contact the Diversity and Inclusion Team () or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role and who may be considered for a range of similar roles including temporary term or ongoing roles over the next 18 months.