Front Office Supervisor
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Job Location:
Glendale, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.
- Supervise daily shift processes ensuring all team members adhere to standards operating procedures.
- Train direct the work of resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
- Resolve customer issues complaints problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service.
- Build strong relationships and liaise with all other departments especially housekeeping reservations etc.
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Peachtree Group provides a comprehensive benefits package including medical dental vision disability and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Required Experience:
Manager
Key Skills
About Company
Peachtree Group: The insight of hundreds of investments executed, the power of billions under management, and services designed to protect and grow investments.
