Office Technician North Platte
North Platte, NE - USA
Job Summary
The work we do matters!
Hiring Agency:
Health & Human Services - Agency 25
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):
Job Description:
Are you ready to start your career with a role that offers both professional growth and the opportunity to make a meaningful impact The State of Nebraska is hiring an Office Technician to provide vital clerical support for the Division of Children and Family Services. This is the perfect entry-level opportunity for someone with a passion for helping others and a desire to build a career in public service.
What We Offer:
156% state-matched retirement contribution
13 paid holidays
Generous leave benefits
Tuition reimbursement
Public Service Loan Forgiveness (PSLF)
79% employer-paid health insurance
Dental and vision coverage
Employer-paid $20000 life insurance
Career growth opportunities
Provide Front Desk Support
Greet and assist clients and visitors.
Answer and route incoming calls.
Monitor lobby activity and ensure a professional environment.
Administrative Case Support
Perform data entry for all case management functions.
Handle data entry related to legal actions.
Print scan fax and file case documents.
ICWA Notice Processing
Prepare and send ICWA (Indian Child Welfare Act) notices to appropriate tribes.
Ensure accurate and timely communication in compliance with legal requirements.
Vehicle Fleet Management
Manage scheduling maintenance and usage logs for agency-owned vehicles.
Coordinate vehicle availability for staff transportation needs.
Support Staff with Referrals and Coordination
Assist staff in creating and submitting service referrals for clients.
Coordinate logistics and paperwork related to service provision.
Occasional Transportation Duties
Transport state wards to appointments or services as needed.
Maintain records of transportation activities.
General Office Duties
Maintain office supplies and organize common areas.
Support team members with special projects or urgent administrative needs.
Ensure confidentiality and accuracy in all documentation.
Requirements/Qualifications
Minimum Qualifications: Coursework/training or experience in public contact customer service and/or performing and applying office/clerical support procedures including the use of a personal computer associated software and office equipment.
Preferred Qualifications:
Experience providing customer service or working with the public in a professional setting.
Familiarity with office equipment answering phones and using software such as Microsoft Office (Word Excel).
Experience with data entry or working in databases.
Comfortable transporting clients or coordinating logistics particularly for sensitive populations with attention to safety and confidentiality
Other: A valid drivers license or the ability to provide independent authorized transportation
Knowledge Skills and Abilities
Basic knowledge of office tasks like filing scanning and data entry.
Good customer service skills able to work with the public politely and professionally.
Comfortable using computers and common programs like Microsoft Word and Excel.
Clear communication skills both in speaking and writing.
Able to stay organized and manage multiple tasks at once.
Pays attention to detail especially when entering information or handling documents.
Can keep information private especially when working with sensitive cases.
Willing and able to drive clients including children safely when needed.
Works well with a team and takes direction from supervisors.
If youre currently employed by the State of Nebraska please dont apply through this external career site. Instead log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.
Required Experience:
IC
Key Skills
About Company
The Official Nebraska Government Website, Nebraska.gov is your link to all resources, news, statistics, & online services in the state of Nebraska. We enable citizens and businesses to interact with government, securely and efficiently.