Product Support Account Manager
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Job Location:
Peterborough - UK
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Company:
Finning (UK) LtdNumber of Openings:
1Worker Type:
PermanentPosition Overview:
DiPerk is looking for a driven and customer focused Product Support Account Manager to manage and grow a portfolio of key accounts within the Perkins aftermarket parts and service business.If you thrive in a technical sales environment enjoy building trusted relationships and are motivated by results this is an excellent opportunity to make a real difference within a growing and ambitious business.
Job Description:
The Product Support Account Manager is responsible for driving revenue and profitability through strong account management targeted sales activity and exceptional customer service. Working closely with customers and internal stakeholders you will deliver value through genuine Perkins parts technical expertise and tailored support solutions building longterm relationships and customer loyalty.
Responsibilities:
Manage and grow a portfolio of customer accounts
Drive parts and service sales performance and profitability
Develop Customer Support Agreements (CSAs)
Identify new lapsed and campaign opportunities
Act as the main point of contact for customers resolving issues quickly
Collaborate across DiPerk Perkins and sales teams
Mentor and support Product Support Representatives (PSRs) where required.
Maintain awareness of competitor activity and emerging market trends feeding insights back into the business.
Knowledge Skills and Experience:
Relevant experience in a sales or account management role.
Proven track record of delivering revenue growth and managing key customer accounts.
Experience within the industrial construction power generation or engineering sectors.
Technical understanding of engines or machinery (Perkins experience highly desirable).
Relevant qualification in sales business management or engineering (NVQ BTEC degree or equivalent).
Comfortable using CRM systems sales databases and Microsoft Office tools (Excel Word PowerPoint).
What We Offer:
In addition to a competitive salary commission car or car allowance 25 days holiday life insurance and up to 7% pension you will benefit from:
Private health care
Comprehensive benefits
A dynamic and supportive work environment
Opportunities for professional growth and development
At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical disabilities. Furthermore Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant and pledges to treat those who serve or have served in the armed forces and their families fairly.
Required Experience:
Manager
About Company
If you've noticed more Caterpillars crawling around your neighborhood, Finning International may be responsible. The company is the largest dealer of heavy equipment and diesel engines made by Caterpillar (CAT), the world's leading manufacturer of construction equipment. Finning opera ... View more
