Workplace Ambassador
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
What this job involves:
As a Facilities Coordinator / Workplace Ambassador at JLL youll serve as the heartbeat of our clients workplace creating exceptional experiences for employees and visitors while ensuring smooth day-to-day operations. This role combines facilities coordination with hospitality excellence where youll manage space utilization coordinate services and act as the welcoming face of the workplace. Youll collaborate with diverse teams to maintain operational standards respond to workplace needs and help create environments where people can do their best work. At JLL we are collectively shaping a brighter way for our clients ourselves and our fellow employees and in this role youll be at the forefront of that mission transforming ordinary workspaces into vibrant efficient and welcoming environments that support productivity and wellbeing.
What your day-to-day will look like:
Serve as the primary point of contact for workplace inquiries greeting visitors and employees with professionalism and warmth while managing front-of-house operations
Coordinate facilities services including meeting room setups catering arrangements equipment requests and workspace configurations to support seamless business operations
Monitor and manage space utilization workplace bookings and hoteling systems to optimize the use of available resources and enhance the employee experience
Conduct regular workplace inspections to ensure cleanliness functionality and safety standards are maintained escalating issues promptly to appropriate teams
Collaborate with vendors contractors and internal stakeholders to coordinate maintenance activities deliveries and service requests with minimal disruption to the workplace
Support workplace events town halls and employee engagement initiatives that foster community and connection within the space
Maintain accurate records and documentation of facilities activities service requests and workplace incidents using facilities management systems
Provide administrative support including mail distribution supply inventory management and coordination of building access and security protocols
Champion sustainability initiatives and workplace wellness programs that support employee wellbeing and environmental responsibility
Required qualifications:
High school diploma or equivalent with 2 years of experience in facilities coordination office management hospitality or customer service roles
Exceptional interpersonal and communication skills with a service-oriented mindset and ability to interact professionally with all levels of an organization
Strong organizational abilities with proven experience managing multiple priorities tasks and requests simultaneously in a fast-paced environment
Proficiency with Microsoft Office Suite (Outlook Word Excel PowerPoint) and ability to quickly learn facilities management software and workplace technology platforms
Demonstrated problem-solving skills with ability to anticipate needs think critically and resolve issues independently with sound judgment
Flexibility to adapt to changing priorities and willingness to take on varied responsibilities as workplace needs evolve
Physical ability to move throughout the facility lift up to 25 pounds and remain standing for extended periods when necessary
Preferred qualifications:
Associates or Bachelors degree in Facilities Management Business Administration Hospitality Management or related field
Experience with Computer-Aided Facilities Management (CAFM) systems workplace booking platforms or Integrated Workplace Management Systems (IWMS)
Background in corporate real estate commercial property management or integrated facilities management services
Knowledge of health and safety regulations building codes and workplace compliance standards
Previous experience supporting workplace experience programs employee engagement initiatives or corporate hospitality functions
Bilingual capabilities or multilingual skills to support diverse workplace populations
Location:
On-site Hanoi VietnamIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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About Company
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.
