Labor and Compliance Officer Employee Relations Section, MobileRTS Human Resources Department, Group Human Resources Supervisory Department

Job Description:

Business Overview

Rakuten Groups mission is to contribute to society by creating value through innovation and entrepreneurship. Rakuten provides more than 70 services across a wide range of fields including the following: internet services such as e-commerce travel and digital content; fintech services such as credit cards banking securities e-money and cashless payments; mobile services such as providing a mobile carrier service; and professional sports. By seamlessly linking these services through Rakuten membership we have formed a truly unique Rakuten Ecosystem.

Department Overview

Our division is in charge of human resources (recruitment training evaluation labor relations HRBP) specific to mobile business organizations. While collaborating with Rakuten Groups head office the department can provide a one-stop solution for HR issues planning policies operations and workplace communication to solve problems in a workplace environment (mobile market store operations global development environment and human resource structure).

We organize organizations by area such as recruitment training evaluation labor relations and HRBP and provide opportunities for mutual understanding through cross-organizational cooperation study sessions and meetings.

As an organization specializing in labor affairs our scope is general Labor Relations space (health and safety revision of rules and regulations welfare and handling of labor issues) collaborating with payroll attendance and social insurance team. Despite the wide variety of operations every one of us has an awareness of OPE (Operational Excellence) and is working to achieve greater efficiency and higher added value.

We are an organization with a very positive attitude and high motivation to learn and we provide an environment where our members can learn and be stimulated by each others expertise.

Position:

Why We Hire

To support Rakutens rapidly growing and rapidly expanding mobile-related business we are expanding our Labor Relations initiatives.

Position Details

This is an environment where you can challenge to solve problems and work toward improving and upgrading existing operations rather than simply being an operator. We often work on a project basis and you will be able to expand your experience in project management and project lead.

You will be in charge of managing Labor Relations work process and improving operations and processes for the following tasks

- Revision of rules and regulations

- Application to the Labor Standard Supervision Office

- Health and safety initiatives

- Health check Stress check Infection Prevention and Vaccinations etc.

- Responding to inquiries from employees

- Other related work

Routine tasks are being automated and we are working to strengthen our in-house customer service capabilities.

There are several foreign nationals among our employees enabling you to acquire value-added expertise beyond your previous experience. Even if you are not confident in your English ability at first it is no problem if you gradually get used to it while other members provide support.

Work Environment

Full-time employees:7 people.

Temporary Employee:1 people.

Mid-career has variety of its background someone has long year HR experience in Rakuten someone is certified social insurance labor consultant. And some of new grads enjoy working with utilize each new-grads network entire Rakuten group.

Mandatory Qualifications:

- Multiple years of Labor Relation related experience and has basic knowledge of Labor Standards Law and Labor Contract Law. (If you are Daini-Shinsotsu our team could support your learning and development)

- Excel (Pivot Lookup functions four arithmetic functions etc.)

*Any industry is acceptable

Desired Qualifications:

- English language skills (read texts)

- Experience in Payroll and Attendance management

- Labor-related qualifications (e.g. certified social insurance labor consultant)

Others Information:

Additional information on Location

Rakuten Crimson House : 1-14-1 Tamagawa Setagaya-ku Tokyo

Additional information on English Qualification

English (Overall - 2 - Intermediate) Japanese (Overall - 4 - Fluent)
English is used on a daily basis for e-mails etc.

#HR #GA #CorporateCommunications #corporate #operationdiv #RakutenMobile

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