Custodial & Refuse Manager
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
A humble college founded before Texas was a state Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions just 52 of which are private universities.
What Were Looking For
The Custodial & Refuse Manager is responsible for administering monitoring and documenting contractors performance against the terms and conditions of the contract comply with reporting requirements and validate contractor-submitted invoices. Additionally this position ensuring the custodial service contractors (including floor covering and refuse collection service contractors) provide services in accordance with the Statements of Work (SOW) other contract documents and local state and federal laws. The duties of this position are accomplished through performance metrics consulting advisory planning overseeing the development of services conducting studies customer satisfaction reviews and partnering with the service contractors to reduce total spending through continuous improvement of services while meeting Baylor University expectations for service performance.
An associates degree and five years of relevant experience are required. A bachelors degree and seven years of relevant experience are preferred.
Additional education or experience will be considered in lieu of one another.
Preferred knowledge skills and other characteristics:
- Experience supervising a housekeeping/custodial staff of at least fifty people
- Demonstrated knowledge of quality assurance inspection practices processes control concepts principles methods and procedures and skills to plan develop and implement quality assurance programs
- Familiarity with working in a higher education environment
A validUS Driver License with a clear driving recordof at least two years is required.
Applicants must currently be authorized to work in the United States on a Full-Time basis.
What You Will Do
- Provides oversight guidance direction and evaluation of the service provider(s)
- Develops prepares and writes clear and concise Performance Work Statements (PWS) Statements of Work (SOW) Surveillance Plans Request for Proposals Request for Purchase contract modifications technical evaluations and Quality Assurance Surveillance Plans for various service agreements
- Participates on a routine basis in Multi-Functional Team (MFT) meetings with Contractor leadership and various university functional elements to foster a cooperative relationship and to promote a mutual understanding of contract requirements
- Assists the Assistant VP of Facilities Services (AVPFS) with assessment of option years continued need compares cost to related service providers and other universities and whether the requirement is in the Universities best interest
- Maintain situational awareness of service agreements (SA) awarded in markets with limited competition projected SA start dates required modifications and SAs projected for retirement
- Writes detailed surveillance reports to document and communicate validated customer complaints discrepancies project status measurement of achievement against objectives problems encountered action taken to correct deficiencies percentage of work complete/work remaining acceptability of the work and evaluations to AVPFS service provider and others as necessary
- Conducts various types of surveillance dependent upon the criticality of the SA resources available type of contract complexity scope and knowledge of contractors past and current performance and conducts targeted surveillance if needed
- Provides documentation to the AVPFS when performance begins to decline number of observations made incidents of unsatisfactory performance actions taken to notify contractor and any discrepancy between actual conditions and those represented in the contract PWS specifications or drawings
- Identifies procured services which are complex or critical knows the limitations and authorities of each service agreement and monitors contractors Quality Control Program
- Identify evaluate and validate service agreement requests or proposals to ensure no deviations from Baylor University Standards
- Prepares technical evaluations and ensures availability of funds
- Serves as liaison establishes and maintains open communication with internal/external customers contractors construction engineers and Baylor University administration
- Develop relationships with campus constituents for the purpose of strengthening communications related to day-to-day performance
- Guides the service provider(s) to ensure they have a priority system for emergency responses based on customers needs
- Initiates and drafts Requests for Proposal when non-routine work is necessary
- Perform all other duties as assigned to support Baylors mission
- Ability to comply with University policies
- Maintain regular and punctual attendance
What You Can Expect
As part of the Baylor family eligible employees receive a comprehensive benefits package that includes medical dental and vision insurance generous time off tuition remission and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your familys wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more go toBaylor Benefits & Advantages.
Explore & Engage
Learn more aboutBaylorand our strategic visionBaylor in Deeds. Also explore our great hometown ofWacoand the many opportunities toengage locally. If you are new to Central TexasThis is Waco!
Required Experience:
Manager
Key Skills
About Company
Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic informat ... View more
