Director of Admissions Processing
San Antonio, TX - USA
Job Summary
Job Title
Director of Admissions ProcessingAgency
Texas A&M University - San AntonioDepartment
Office Of The RegistrarProposed Minimum Salary
CommensurateJob Location
San Antonio TexasJob Type
StaffJob Description
The Director of Admissions Processing provides strategic oversight and leadership for all admissions processing operations including application intake document management transcript evaluation and decision workflows. This role ensures compliance with institutional policies and regulatory requirements supervises staff and drives process improvements to enhance efficiency and data integrity. The position collaborates with campus partners to support enrollment goals optimize systems (e.g. Banner) and ensure a high-quality applicant experience.
Responsibilities:
Direct the processing of applications and documents to expedite the evaluation and admission decision-making for undergraduate applicants international applicants and other applicant groups as relevant.
Manage application and document intake and storage using Laserfiche and BANNER ERP and supporting software including when needed development and implementation of rules processes data mapping as required updating and testing for system upgrades.
Stay abreast of federal state and local regulations demographics and employment trends to determine impact on admission to the university.
Attend multi-departmental meetings and serve on committees responsible for coordinating and maintaining data.
Lead the Admissions Processing Team in crafting individual and team goals and targets that serve prospective students achieve enrollment targets and develop highly capable staff and monitor and assess goal achievement. Evaluate staff work performance based on data driven outcomes
Manage evaluate and refine Undergraduate Admissions operational processes and procedures. Serve as the data steward for Undergraduate Admissions Processes and partner with IT to recommend and operationalize new technologies to meet enrollment objectives.
Manage and update ApplyTexas and third-party admissions application systems and settings.
Supervises and trains unit staff.
Responsible for assigning staff to projects and includes the participation in the recruitment supervision and development of staff performance evaluations and performance management.
-Plans and directs workflow.
-Investigates complaints and resolves problems.
-Reviews recommends and implements policy changes and initiates process changes.
-Provides input for annual budgets.
-Directs the preparation of reports for administration.Provides ongoing technical expertise which utilizes an advanced knowledge and understanding of the SIS and other enrollment systems by troubleshooting and working with vendors to resolve issues and/or request expanded development.
Attend multi-departmental meetings and serve on committees responsible for coordinating and maintaining data.
Manage application and document intake and storage using Laserfiche BANNER and supporting software including when needed development and implementation of rules processes data mapping as required updating and testing for system upgrades.
Process application denials and conduct review decision posting
Manage access to necessary accounts such as for score and transcript downloads and ApplyTexas
Performs other duties as assigned.
Workday
Application Denial decisions
Conduct Review updates
Jira Access approvals
College Board ACT/SAT authorization approval
WES Transcripts authorization approval
Required Education and Experience:
Bachelors degree or higher in related field.
Ten (10) years of related experience.
ApplicantInstructions:
Please make sure to provide the following documents:
Cover Letter
Resume/ CV
Professional References
For detailed instructions on how to apply for any position on our website please use the following link:
Please ensure that all required documents are uploaded prior tosubmittingthe application. Oncetheapplication issubmitted no changes or revisions can be made. If you have issues with adding documentstoyour application please contact HR at .
In compliance with ADA if accommodations are needed for the application process please contact HR at .
All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Required Experience:
Director