Operations Project Manager
Share
Job Location:
Newark, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description:
At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!
Job Description:
The Business Enablement Initiatives & Controls Team supports the Consumer Client Experience & Business Transformation organization within Consumer Banking. We partner with frontline units to strengthen business controls ensure business continuity optimize processes and support key initiatives. The role includes monitoring and reinforcing process management requirements applying strong analytical and problemsolving skills and working with data from multiple sources to drive insights. The resource will collaborate with Process Owners SMEs and leadership to advance project deliverables coordinating across teams to manage shared work provide updates and address inquiries or issues. Responsibilities also include identifying risks defining mitigation plans and owners and supporting Issue Management (issue identification portfolio oversight and resolution) Change Management (including the UCRA process) and Audit/Exam readiness and followup. Strong written communication skills are required to produce project documentation and deliver clear status updates to senior management.
Responsibilities:
Oversee the design and effectiveness of the risk and control environment to support Consumer Client Experience & Business Transformation and ensure adherence to enterprise-wide standards
Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Conducts and coordinates quality inspection reviews to enhance process performance and control effectiveness
Performs QA activities including executing on controls oversight and reporting results
Execute initiatives by identifying areas of potential automation procedural updates thematic trends and process enhancement opportunities to enhance process health and mitigate risk
Supports the overall management of and research required for regulatory exams internal audits and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Areas of support could also include Issue Management Change Management Data Privacy Audit/Exam and other various control aspects
Required Qualifications:
Risk Framework 1 Experience in Risk Compliance Regulatory or Business Control environment
Analytical Thinking Ability to systematically evaluate complex information to identify patterns trends and insights.
Attention to Detail Demonstrates precision and thoroughness in completing tasks and reviewing work.
Critical Thinking Applies objective analysis and evaluation to form sound judgments and decisions.
Problem Solving Effectively identifies issues and implements practical solutions to resolve them.
Written Communications Clearly and professionally conveys information in written form tailored to the audience.
Decision Making Makes timely and informed choices by assessing available data and potential outcomes.
Innovative Thinking Generates creative ideas and approaches to improve processes or solve challenges.
Prioritization Organizes tasks and responsibilities based on urgency and importance to meet deadlines.
Recording/Organizing Information Accurately captures structures and maintains data for easy access and reference.
Research Gathers analyzes and interprets relevant information to support decision-making and strategy.
Collaborative SelfStarter & Team Minded - Able to work in a team environment as well as independently
Desired Qualifications:
Knowledge of Single Process Inventory UCRA Issues Management
Skills:
Attention to Detail
Collaboration
Risk Management
Active Listening
Change Management
Customer and Client Focus
Problem Solving
Process Mapping
Business Case Review
Critical Thinking
Planning
Presentation Skills
Project Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Enterprise Description:
This job is responsible for managing medium to large projects for an operations department or Line of Business. Key responsibilities include determining appropriate test methods coordinating execution across stakeholders and test groups managing project scope planning and organizing directing the execution of test plans and scripts and working closely with management on project impact and direction. Job expectations include acting as the first point of contact for end-to-end project status project health mitigation and timely escalation to leadership and stakeholders.
Shift:
1st shift (United States of America)Hours Per Week:
40Required Experience:
IC
Key Skills
About Company
What would you like the power to do? At Bank of America, our purpose is to help make financial lives better through the power of every connection.
