Assistant Director of Event Planning and Catering

Grapevine, TX - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Department:

Event Management

Job Summary

Description

JOB SUMMARY

Directs and manages all catering department functions. Directs the daily activities and oversees the performance of the Executive Meeting Services and Catering Management teams. Assists the Director of Catering in preparing the catering department budget revenue forecasts and development and execution of annual business plans. Plans and executes complex group events as assigned by the Director of Catering. Verifies that client specifications and contract obligations are communicated to the appropriate operational departments. Verifies that specifications are implemented and executed to established guidelines. Oversees the Banquet Event Order (BEO) distribution process change log and daily information report. Assigns groups to Catering and Executive Meeting Managers.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 7 years experience in catering management food and beverage sales and marketing or related professional area.

Bachelors degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major; 4 years experience in Catering management food and beverage sales and marketing or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Operations and Budgets

Directs and manages all catering department functions including but not limited to catering sales executive meetings and department administration.

Directs the daily activities and oversees the performance of the Executive Meeting Services and Catering Management teams including annual performance evaluations and career planning.

Assists the Director of Catering in preparing the catering department budget revenue forecasts and development and execution of annual business plans.

Plans and executes complex group events as assigned by the Director of Catering.

Verifies that client specifications and contract obligations are communicated to the appropriate operational departments. Verifies that specifications are implemented and executed to established guidelines.

Oversees the Banquet Event Order (BEO) distribution process change log and daily information report.

Assigns groups to Catering and Executive Meeting Managers.

Partners with the Director of Catering to develop sales promotions and marketing plans to support the overall sales effort.

Establishes training curriculum and verifies manager compliance.

Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.

Verifies furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.

Develops a strategy that is aligned with the companys business strategy and leads its execution.

Conducts daily walk-through of banquet floor to verify client satisfaction and quality standards.

Promoting Exceptional Customer Service

Creates an atmosphere that meets or exceeds guest expectations.

Consults with customers in order to determine objectives and requirements for events such as meetings conferences and conventions.

Reviews customer service data to identify service failures and provide guidance on problem resolution.

Managing and Conducting Human Resources Activities

Interviews selects and trains employees.

Appraises employees productivity and efficiency for the purpose of recommending promotions or other changes in status.

Provides for the safety and security of the employees or the property.

Monitors employee attendance and records absences/tardiness.

Helps direct supervisors to achieve their own development goals.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Director

DescriptionJOB SUMMARYDirects and manages all catering department functions. Directs the daily activities and oversees the performance of the Executive Meeting Services and Catering Management teams. Assists the Director of Catering in preparing the catering department budget revenue forecasts and d...