Group Manager Data Centre
Amsterdam - Netherlands
Job Summary
Your role
The Data Center Group Manager ensures effective preventive and corrective maintenance incident & problem management and adherence to all Digital Realty processes policies and work instructions. The role carries full responsibility for people leadership across all direct and indirect staff in the Maintain & Operate organization.
- Accountable for all preventive & corrective maintenance incident management and problem management across all assigned data centers.
- Translate strategic operational objectives into executable plans for groups of sites.
- Ensure SLA performance operational efficiency and full compliance with standards.
- Provide input to strategic country-level plans (capacity lifecycle energy staffing).
- Lead and develop all managers and teams within Maintain & Operate.
- Accountable for Health & Safety performance across all assigned data centers ensuring required practices and reporting are implemented and maintained in line with the companys global H&S vision and standards.
- Responsible for aligning and upholding the principles outlined in the H&S Strategy adhering to the ISO safety standards and continuous improvement through lessons learned.
- Accountable for cost control at site and cluster level (OPEX and CAPEX assigned to operations).
- Responsible for ensuring budgets are managed in line with yearly financial targets and objectives under the direction of Finance and Group Manager Market Operations or Director Operations with proactive
- Responsible for representing Operations with customers auditors and suppliers while escalating to the Group Manager Market Operations or Director Operations when issues are strategic or reputational.
- Accountable for SLA delivery across sites and ensuring consistent performance across all assigned data centers.
- Responsible for customer engagement in critical situations and supporting the Group Manager Market Operations or Director Operations during executive customer reviews.
What youll need
- 10 years in senior management within mission-critical operations preferably multi-site data centers.
- Masters or bachelors in engineering (Electrical/Mechanical/Industrial) or Business Administration with technical focus.
- Strong knowledge of core DC infrastructure (UPS generators switchgear chillers CRAC/CRAH cooling towers structured cabling).
- Proven experience leading managers and technical specialists ensuring performance and succession. Advanced ITIL knowledge with practical application in incident problem and change management.
- Skilled in root cause analysis preventive measures and process standardization.
- Financial acumen with OPEX/CAPEX budget ownership and cost optimization.
- Experience developing and enforcing maintenance strategies and operational standards.
- Ability to translate strategy into executable operational plans that improve reliability and efficiency.
- Expertise in the operations of critical MEP infrastructure including UPS Systems emergency generators various critical cooling systems computer room air handlers and air conditioners and electrical distribution
- Excellent understanding of various infrastructure redundancy configurations and the related limitations of each
- A comprehensive understanding of critical environment management and the challenges of multi-tenant data center occupancy
Required Experience:
Manager
Key Skills
About Company
With Digital Realty, you can leverage our full interconnection capabilities across our global ecosystem including data centers, connectivity and cloud services.