Senior Freight Forwarder

DSV - Global transport and logistics
In 1976 ten independent hauliers joined forces and founded DSV in Denmark. Since then DSV has evolved to become the worlds 3rdlargest supplier of global solutions within transport and logistics. Today we add value to our customers entire supply chain by transporting storing packaging re-packaging processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines outlets stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Dallas-Fort Worth Int Apt Grapevine Esters Blvd

Division:Air & Sea
Job Posting Title: Senior Freight Forwarder
Time Type: Full Time

Summary
As a Senior Freight Forwarder at DSV you will be responsible for coordinating and managing the transportation of goods for clients ensuring timely delivery and compliance with regulations. Your role involves overseeing the end-to-end logistics process handling documentation and providing exceptional customer service to clients.

Duties and Responsibilities
Act as the primary point of contact for clients understanding their shipping needs and requirements.
Provide proactive communication and updates on shipment status delays and any issues that may arise.
Coordinate all aspects of transportation including booking cargo space arranging pickups and managing shipping schedules.
Ensure efficient routing and optimization of freight movements to minimize costs and transit times.
Prepare and manage shipping documents including bills of lading customs declarations and export/import permits.
Ensure compliance with international trade regulations and customs requirements.
Liaise with carriers airlines and other transportation providers to negotiate rates secure capacity and resolve operational issues.
Monitor carrier performance and service levels to ensure adherence to contractual agreements.
Address and resolve any issues or disruptions in the transportation process such as delays damages or customs clearance issues.
Collaborate with internal and external stakeholders to find timely and effective solutions.
Provide exceptional customer service by addressing client inquiries concerns and requests promptly and professionally.
Anticipate and proactively resolve potential issues to maintain client satisfaction and loyalty.
Identify and mitigate potential risks in the transportation process such as regulatory compliance security and insurance coverage.
Implement risk mitigation strategies and contingency plans as needed.
Identify opportunities for process improvements and efficiency gains in freight forwarding operations.
Implement best practices and standard operating procedures to enhance service quality and profitability.

Educational background / Work experience
A Bachelors degree in business logistics or a related field is required for this position.
Professional certifications in freight forwarding such as from the International Air Transport Association (IATA) or the National Customs Brokers and Forwarders Association of America (NCBFAA) may be preferred.
3-5 years of experience in freight forwarding logistics or a related field.
Experience managing a team and working with clients is preferred.

Skills & Competencies
Strong knowledge of international shipping regulations INCO terms and customs procedures.
Excellent communication and interpersonal skills with the ability to interact effectively with clients carriers and colleagues.
Proficiency in logistics software and systems such as freight management platforms and ERP systems.
Detail-oriented with strong problem-solving and analytical skills.

Function / Market & Industry Knowledge / Business Acumen / Processes
Knowledge of air freight logistics and customs regulations
Understanding of trade laws and regulations

Language skills
Fluency in English is required
Knowledge of additional languages is a plus

Computer Literacy
Proficiency in Microsoft Office Suite
Experience with logistics software and systems is preferred

At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as at will employees. This means that an employee may be terminated for any reason or no reason at all at any time provided the discharge does not violate any law*. Additionally each employee has the right to terminate his/her employment at any time. *Except if employed in Montana where termination requires just cause.

For this position the expected base pay range is $62000 $84000/ Annual. Actual compensation will be determined based on job-related factors such as relevant experience skills education certifications and geographic location in accordance with applicable laws and company policy.

Information regarding DSVs benefits offerings including eligibility coverage options and plan details is available through theDSV Benefits Showcase. Benefits programs and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race creed color national origin age sex religion ancestry disability veteran status marital status gender identity sexual orientation national origin or any other characteristic protected by applicable federal state or local law. If you require special assistance or accommodation while seeking employment with DSV please contact Human Resources at . If you are interested in learning the status of your application please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

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