Technology Support
Frackville, PA - USA
Job Summary
Position Type: On-site
Contract Length: Long-term with annual extensions
Position Overview:
This hands-on fully onsite Information Technology Coordinator role is responsible for maintaining and supporting all aspects of an organizations IT infrastructure including systems administration network operations and end-user support. The position also serves as a key liaison across departments ensuring reliable technology operations managing IT assets and developing solutions to support operational needs.
Required Skills:
- 5 years of experience working with call tracking systems ticketing software and managing technical support issues
- 5 years of experience providing technical support for hardware and software (or equivalent hands-on experience)
- Troubleshoot hardware software network and automation issues; diagnose root causes and implement or coordinate solutions
- Perform systems administration including user account management network configuration system audits and backup oversight
- Install configure and upgrade computer systems network equipment and software including internal components and custom applications
- Maintain IT infrastructure through preventative maintenance warranty tracking and vendor coordination for repairs and service calls
- Provide technical support and training to users; respond to inquiries and resolve issues related to systems applications and network connectivity
- Administer and support tablet/kiosk systems including user access management issue reporting and vendor coordination
- Conduct and document annual inventory of IT equipment and software using asset management tools; manage lifecycle of assets including disposal and data destruction
- Restore data for servers and workstations as needed and maintain detailed logs of issues resolutions and system configurations
- Serve as a liaison between IT and internal departments; prepare reports communicate system status and ensure compliance with IT policies
- Develop and implement software applications and system improvements by analyzing business processes and identifying technical solutions
- Design and recommend optimized technology solutions aligned with operational needs budget constraints and available resources
- Manage procurement of IT equipment and software including reviewing requests researching vendors tracking orders and verifying deliveries
- Maintain documentation logs and records related to IT operations inventory and compliance activities
- Perform additional IT-related duties and special projects as assigned
Required Experience:
Senior IC
Key Skills
About Company
Careers at LingaTech: Love Where You Work! Welcome to the vibrant world of LingaTech, where technology meets fun and innovation! Are you ready to join the adventure? As a premier employer of top-notch technology consultants, we're on a mission to assemble the most talented and passion ... View more