Data Specialist and School Certifying Officer (SCO)

Rindge, NH - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Summary:
Are you someone who takes pride in doing meaningful work enjoys helping people and thrives in a role where every day brings something new If so wed love to hear from you! In the position of Data Specialist and SCO youll be a trusted resource for students faculty and staff handling everything from transcript requests and degree verifications to diploma processing and academic records management. Youll also play an important role as our School Certifying Officer certifying veteran and military-connected students for their educational benefits and answering VA questions. Reporting directly to the University Registrar youll be part of a collaborative service-minded organization that genuinely values putting students first. We proudly welcome applications from motivated candidates who may not have experience in every area listed if youre enthusiastic dependable and eager to grow were committed to investing in your success.

ESSENTIAL POSITION DESIGNATION: This position is not designated as an essential position.

TYPE OF SUPERVISION RECEIVED: General direction and supervision received from the University Registrar.

POSITION DUTIES AND RESPONSIBILITIES:

Essential Functions of the Position:

Administer all veteran and military educational benefit programs
Manage the registrar email account answers phone and assists office walk-ins
Transcript & degree verification processing
Manages diploma processing packaging and mailing
Purchasing agent for the office - maintain internal and external office supplies and commencement related purchasing
Perform various day-to-day office administrative functions to include but not limited to
- customer service
- the collection verification review and processing of student and faculty documents within established regulations and procedures; applies relevant policies and procedures relating to requests and verifications
- organization and maintenance of record keeping systems that include both hardcopy and computerized records; enter and retrieve data to create standard and special reports; document and cross-reference data; screen and record information; respond to standard information requests; answer questions explain policies or procedures.
Contribute to the review of service functions and interactions of the Registrars Office to increase efficiency and consistency in policies and procedures between all Colleges of the University
Other duties as assigned.

SPECIAL CONDITIONS OF EMPLOYMENT: Must successfully complete background check; valid drivers license

POSITION SPECIFICATIONS AND REQUIREMENTS:

Previous Experience: Administrative customer service or office experience is preferred but we welcome applications from candidates who demonstrate strong organizational skills and a willingness to learn. The right individual has a genuine desire to serve students and faculty in a personable and professional manner possess strong interpersonal communication skills and can think and work both independently and as part of an office team. Familiarity with Microsoft Office (Word Excel Outlook) is helpful; training will be provided on university systems and specialized software. The successful individual is ethical detail oriented self-motivated and proactive with a demonstrated flexibility in managing a variety of tasks in a time-sensitive environment.

Knowledge and Education: A Bachelors degree is preferred or an equivalent combination of education and relevant work experience. Candidates with an associate degree or significant transferable experience are encouraged to apply.

License(s) and Certificate(s): N/A

Physical Activity/Effort: Physical strength/endurance to enable him/her to perform/participate in the following activities:

Physically able to lift various materials up to 25 pounds on an occasional basis.
While performing required job tasks physically able to remain seated frequently to continuously.
While performing required job tasks physically able to remain standing up to 15% of the time.
Possesses dexterity abilities required to perform typing operate a computer and other office equipment to perform filing and related job responsibilities.

Mental and/or Visual Demand: This position requires both mental and visual acuity

Environmental Conditions: Position works in a typical office environment

Contact with Students: This position requires extensive contact and communication with students.

Contact with Faculty and/or Staff: this position requires extensive contact and communication with faculty and staff

Contact with Community and Vendors: this position requires contact and communication with the Veterans Administration and State Approving Agency

Confidentiality: All information regarding students is protected by FERPA and considered confidential. Student information may not be shared without the express written permission of the student.

Benefits:
At Franklin Pierce University we take pride in providing a comprehensive and competitivebenefitspackage to support the well-being and security of our valued employees. Here are some highlights of thebenefitsyou can enjoy as part of the Franklin Pierce community:

Paid Time Off (PTO): Enjoy 160 hours (4 weeks) of Paid Time Off along with additional paid sick time for your well-being.
Paid Holidays: Benefit from 20 paid holidays including a 10-day winter break with full pay.
Health and Wellness: Access medical dental and vision coverage for you and your family ensuring comprehensive health care.
Life Insurance: Secure the future for yourself and your family with employer-paid Life Insurance coverage ranging from 1.5x to 3.0x your salary depending on your role.
Disability Coverage: We cover both short-term and long-term disability providing financial protection in unforeseen circumstances.
Retirement Planning: Contribute to your retirement with our 403(b) plan with immediate 100% vesting. Franklin Pierce University also makes contributions to support your long-term financial goals upon one year of employment or if qualified with prior higher education employment.
Educational Benefits: Invest in your growth and development with our tuition benefits allowing you and your qualifying family members to pursue undergraduate and graduate programs.
Additional Perks: Enjoy various perks including pet insurance accident insurance critical illness coverage travel discounts local business discounts and more!

At Franklin Pierce we prioritize the well-being development and satisfaction of our employees. We are committed to providing a supportive work environment and a range of benefits that align with your needs and aspirations.

About FPU

Since its establishment in 1962 Franklin Pierce University has been a catalyst for the academic success and personal growth of numerous undergraduate and graduate students. Rooted in a robust liberal education foundation we provide majors and programs that cultivate vital professional skills foster close relationships among students faculty and staff and offer personalized financially accessible academic opportunities that empower our students to realize their full potential.

Our impact extends across a diverse range of learners including residential undergraduates online students and full-time graduate students through our primary campus in Rindge NH and additional online and graduate centers in Manchester and Lebanon NH Austin TX and Goodyear AZ. As we uphold our commitment to excellence we continually explore innovative models and programs that build upon our rich legacy guiding students to expand their knowledge pursue their passions and graduate as capable engaged leaders.

At Franklin Pierce University we hold firm in our belief that establishing a lasting legacy involves supporting and preparing students to thrive as leaders and contributing members of society. To achieve this mission we recognize the importance of fostering a diverse community comprised of exceptional individuals from various backgrounds all dedicated to advancing our shared goals.

Notice of Nondiscrimination
Franklin Pierce University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates as required by Title IX and its regulations including in admission and employment.

Diversifying the student body faculty and administration is congruent with our mission. We value diverse populations and cultures including but not limited to ethnicity gender gender identity national origin neurodiversity race and Pierce University is an EO/AA/Vet/Disability employer.

Required Experience:

Manager

Position Summary:Are you someone who takes pride in doing meaningful work enjoys helping people and thrives in a role where every day brings something new If so wed love to hear from you! In the position of Data Specialist and SCO youll be a trusted resource for students faculty and staff handling ...

Administer all veteran and military educational benefit programs
Manage the registrar email account answers phone and assists office walk-ins
Transcript & degree verification processing
Manages diploma processing packaging and mailing
Purchasing agent for the office - maintain internal and external office supplies and commencement related purchasing
Perform various day-to-day office administrative functions to include but not limited to
- customer service
- the collection verification review and processing of student and faculty documents within established regulations and procedures; applies relevant policies and procedures relating to requests and verifications
- organization and maintenance of record keeping systems that include both hardcopy and computerized records; enter and retrieve data to create standard and special reports; document and cross-reference data; screen and record information; respond to standard information requests; answer questions explain policies or procedures.
Contribute to the review of service functions and interactions of the Registrars Office to increase efficiency and consistency in policies and procedures between all Colleges of the University
Other duties as assigned.

Physically able to lift various materials up to 25 pounds on an occasional basis.
While performing required job tasks physically able to remain seated frequently to continuously.
While performing required job tasks physically able to remain standing up to 15% of the time.
Possesses dexterity abilities required to perform typing operate a computer and other office equipment to perform filing and related job responsibilities.

Paid Time Off (PTO): Enjoy 160 hours (4 weeks) of Paid Time Off along with additional paid sick time for your well-being.
Paid Holidays: Benefit from 20 paid holidays including a 10-day winter break with full pay.
Health and Wellness: Access medical dental and vision coverage for you and your family ensuring comprehensive health care.
Life Insurance: Secure the future for yourself and your family with employer-paid Life Insurance coverage ranging from 1.5x to 3.0x your salary depending on your role.
Disability Coverage: We cover both short-term and long-term disability providing financial protection in unforeseen circumstances.
Retirement Planning: Contribute to your retirement with our 403(b) plan with immediate 100% vesting. Franklin Pierce University also makes contributions to support your long-term financial goals upon one year of employment or if qualified with prior higher education employment.
Educational Benefits: Invest in your growth and development with our tuition benefits allowing you and your qualifying family members to pursue undergraduate and graduate programs.
Additional Perks: Enjoy various perks including pet insurance accident insurance critical illness coverage travel discounts local business discounts and more!