Data Center Manager

About TensorWave

Our mission is simple: deliver seamless secure reliable and resilient AI compute at scale. Weve built a versatile cloud platform that eliminates infrastructure barriers empowering builders to focus on innovation instead of fighting their stack. Because breakthrough AI should move at the speed of ideas not infrastructure.

About the Role

Were looking for a Data Center Manager to join our team during an exciting phase of this role youll be responsible for the 24/7 availability security and efficiency of our data center environment working closely with cross-functional partners to support business objectives while upholding our standards for excellence collaboration and impact.

What Youll Do

• People Management: Lead mentor and schedule a team of 8 Data Center Technicians fostering a culture of technical excellence and accountability.

• Performance Tracking: Conduct regular 1:1s performance reviews and skill-gap assessments to ensure the team stays ahead of evolving technologies (e.g. liquid cooling AI-optimized racking).

• Workflow Optimization: Oversee the Inventory/RMA Specialist to ensure hardware replacement cycles are lean and that dead on arrival (DOA) equipment is processed with minimal downtime.

• Infrastructure Oversight: Manage the installation cabling and decommissioning of server storage and networking hardware.

• Uptime Management: Act as the primary escalation point for data center incidents coordinating emergency repairs and root cause analysis (RCA).

• Capacity Planning: Monitor power cooling and space utilization. Partner with the Director to forecast future growth and avoid stranded capacity.

• Vendor Management: Supervise third-party contractors (HVAC Electrical Security) to ensure maintenance is performed without disrupting operations.

• Asset Management: Ensure 100% accuracy in the DCIM (Data Center Infrastructure Management) database.

• Security & Safety: Enforce strict physical security protocols and OSHA safety standards.

• Audit Readiness: Lead the facility through SOC2 ISO or HIPAA compliance audits by maintaining pristine documentation and procedural logs.

Who You Are

Required Qualifications

• 5 years in data center operations with at least 2 years in a formal leadership or supervisory role.

• Demonstrated experience supporting 24/7 customer-facing operations including shift scheduling and on-call management

• Hands-on experience with monitoring and observability platforms (e.g. Grafana Prometheus or similar)

• Proven ability to hire train and lead technical operations teams

• Excellent written and verbal communication skills particularly in high-pressure incident scenarios

• Experience with ticketing and incident tracking systems (e.g. PagerDuty ServiceNow Jira or equivalent)

Preferred Qualifications

• Certified Data Center Professional (CDCP) or Specialist (CDCS).

• ITIL Foundation certification.

• Project Management Professional (PMP) or similar.

• OSHA10 or higher certification

What We Offer

• Stock Options

• 100% paid Medical Dental and Vision insurance for Employees

• Company Health Savings Account Contributions

• 100% paid Short Term and Long Term Disability Insurance for Employees

• Life and Voluntary Supplemental Insurance Options

• Other Insurance Options such as Pet & Legal Insurance

• Various Supplementary Health Benefits such as discounted Virtual Healthcare Appointments and Serious Illness Support

• Flexible Spending Account

• 401(k)

• Employee Assistance Program

• Flexible PTO

• Paid Holidays

• Parental Leave

• Other In-Office Perks

Equal Employment Opportunity

TensorWave is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of any protected status under applicable law.

Reasonable Accommodations

TensorWave provides reasonable accommodations in accordance with applicable laws. If you require accommodation during the hiring process please contact

Employment Eligibility

All offers of employment are contingent upon verification of identity and authorization to work in the United States as required by law.

Background Checks

Where permitted by law employment may be contingent upon the successful completion of a job-related background check.

Data Privacy Notice

By submitting an application you acknowledge that TensorWave may collect use and retain your personal information for recruiting and employment-related purposes in accordance with applicable data privacy laws.

Required Experience:

Manager