Fulfilment Administrator
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Job Location:
Nottingham - UK
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Job title: Fulfilment Administrator
Location: Nottingham (office based)
Salary: 25000 p/a - 27000 p/a (DOE)
Benefits: Private Healthcare Pension 25 days holiday rising to 30 over 5 years Group Life Insurance Income Protection Gym Discounts Free Fuel Fridays Employee of the Quarter Employee Referral program and many more
Are you highly organised proactive and passionate about delivering toptier customer service XMA is growing and were looking for a Fulfilment Administrator to join our dynamic Supply Chain team. This is a fantastic opportunity to be part of a forwardthinking organisation where your work directly contributes to seamless customer journeys and business success.
Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80s XMA has grown to become one of the top ten largest value-added resellers in the UK. Today were an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult define adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.
What Youll Be Doing: Fulfilment Administrator
- Oversee endtoend fulfilment for key customers ensuring orders are delivered within agreed SLAs and KPIs.
- Communicate with suppliers track order progress and proactively manage backorders.
- Manage inventory in line with customer demand analysing run rates and pipelines to ringfence or order stock in advance.
- Respond to inbound queries within a 4hour SLA delivering exceptional service across email tickets and other channels.
- Maintain high accuracy in documentation record keeping invoicing and monthend processes.
- Support procurement and internal teams particularly with sourcing alternatives for constrained or endoflife products.
- Work closely with procurement fulfilment and sales teams to ensure orders are placed correctly and delivered on time.
- Champion XMA values embodying professionalism teamwork and excellence in every interaction.
What Were Looking For: Fulfilment Administrator
- GCSElevel education.
- Good communication skills both written and verbal youll be speaking with suppliers and colleagues daily.
- Confidence using IT tools such as Excel Word and Outlook
- Strong attention to detail youre careful accurate and take pride in doing things right.
- Experience within an office administrative supply chain or procurement environment
- Willingness to learn with a continuous improvement mindset.
- Familiarity with stock systems ERP Platforms (not essential but a desirable!)
Were proud to be recognised as a Disability Confident Level 3 Employerthe highest level in the UK Governments scheme. This reflects our ongoing commitment to fostering an inclusive supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment we participate in the Guaranteed Interview Scheme which offers an interview to any candidate with a disability who meets the essential criteria for the role.
We will ensure that individuals who have a disability are provided reasonable accommodation to enable full participation in the job application and interview process. If you have any such requirements please do not hesitate to contact us on our email which is we will be happy to action your requests.
Keywords: Procurement Post Sales Administrator Supply Chain Administrative Negotiations Purchase orders Inventory management order processing Invoices Logistics Administrator Nottingham Junior Level Operations
Required Experience:
Unclear Seniority
