CALL Program Manager
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Job Location:
Grand Rapids, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Department: Calvin Academy for Lifelong Learning (CALL)
Division: Advancement Division
Supervisor: President of CALL and Advancement Representative
Status: Non-exempt
FTE: 0.8
Position Summary
The CALL Program Manager provides strategic and operational leadership for the Calvin Academy for Lifelong Learning (CALL) ensuring alignment with Calvin Universitys institutional priorities. The Director oversees operational administration program development policy management and staff supervision while cultivating strong partnerships with university personnel CALL committees and community stakeholders.
Essential Duties and Responsibilities
University and Community Engagement
Define and execute a long-range strategic vision aligned with Calvin Universitys mission.
Lead strategic planning efforts with the CALL Board and university leadership.
Build partnerships with national lifelong learning organizations to inform programming.
Serve as primary liaison with university administration faculty and Advancement partners.
Program Operations and Leadership
Plan and implement courses lectures travel programs and events.
Supervise CALL staff and ensure effective team operations.
Engage the CALL Board and committees in program strategy and development.
Strengthen volunteer participation through structured support and alignment with goals.
Policy and Program Development
Develop and maintain operational policies and procedures.
Initiate partnerships and programming to expand engagement among diverse populations.
Program Execution and Technology
Identify emerging educational topics and recruit qualified instructors.
Ensure consistency and quality across inperson digital and hybrid program modalities.
Implement technologies that enhance program delivery and participant communication.
Marketing and Communications
Develop and manage marketing strategies promoting CALL programs events and membership growth.
Produce and oversee digital and print communications including newsletters and promotional content.
Maintain CALL website content and recommend improvements to increase engagement.
Coordinate with University Marketing IT and Advancement Communications for brand consistency.
Manage communication timelines for program launches and organizational updates.
Cultivate partnerships with community and lifelong learning organizations to expand outreach.
Ongoing Performance
Demonstrated leadership in operational planning staff supervision and team development.
Maintain positive collaborative relationships with volunteers faculty university offices and community partners.
Apply datadriven evaluation methods to ensure continuous improvement of programs.
Demonstrate initiative cultural competency teamwork and strong communication.
Show measurable contributions to program visibility through ongoing marketing assessment and implementation.
Skill Requirements
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to work independently and collaboratively.
Ability to recruit support and motivate volunteers.
Strong customerservice orientation with the ability to engage diverse audiences.
Proficiency in Microsoft Office; experience with Workday and Salesforce helpful.
Experience with Canva or similar design platforms (e.g. Adobe Express Piktochart) preferred.
Ability to manage multiple projects in a dynamic environment
Education and Experience
Bachelors degree required.
Minimum of 3 years experience in program coordination supervision or related field.
Experience in higher education nonprofit organizations or adult learning preferred.
Physical Requirements
Work performed in a standard office environment with minimal exposure to hazards.
Use of a keyboard for data entry and document preparation.
Review of printed and digital materials.
Occasional lifting of materials up to 40 lbs.
Ability to remain stationary for extended periods.
Occasional movement of small equipment used for livestreaming.
FAITH and EDUCATIONAL COMMITMENT
1. Commitment to the educational mission of Calvin as a Christian liberal arts University affiliated with the Christian Reformed Church.
2. A commitment to the Christian faith and to the integration of faith learning and student development.
DIVERSITY COMMITMENT
Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including but not limited to race gender physical limitations class or religious perspectives.
Required Experience:
Manager
Key Skills
About Company
Calvin University is a world-class Christian university in Grand Rapids, Michigan. Calvin ranks #1 in the Midwest among regional colleges.
